Mountain View, California
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I ordered a pair of SHOKRIM shoes from Diesel's online store.The shoes were on sale at 50% off the regular $250 price.

Related: DIESEL CUSTOMER SERVICE SUCKS

The shoes that I received had obviously been worn previously. The soles were dirty and the vamp on both shoes had deep, wrinkled crease marks in them. I notified Diesel customer service and they said that I could return the shoes but I had to pay for the return shipping.

I then sent another email to the Customer Care Team asking them how it is possible that Diesel could sell used shoes as new.I received no reply.

Review about: Diesel Shokrim Mid Dress Shoes.

Review #681772 is a subjective opinion of a user.

1.0
Customer service
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Product or Service Quality
PRODUCT OR SERVICE Diesel Customer Care
Reason of Review / Monetary Loss Damaged or defective / Not specified
Preferred solution Not specified

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