Diesel would not exchange t-shirt ruined by faulty product.
I purchased a $120 t-shirt from Diesel.After washing it, the color came off the leather tag on the back of the shirt and stained the t-shirt pretty bad (it was much worse before the pictures).
I went to the Diesel store a few times, on Tara Rd in Juhu beach, in Mumbai, India, and spoke to a main manger, XENIA, then other managers - Zia, Sameera, and Ankor. They kept saying they would talk to other managers and get back to me, but they never did. Then they just avoided me altogether. I called quite a few times but they were NEVER in.
How pathetic. Diesel is TOO CHEAP TO EXCHANGE A SHIRT THAT WAS RUINED BY PRODUCT DESIGN FAULT. I don't buy Diesel anymore. It's so pathetic that these huge corporations that make hundreds of millions or billions of dollars, can't exchange a singe shirt.
Does real Diesel care about this?Customer service in India is SO TERRIBLE!!!
More Review Details
- Monetary loss:
- Product or service
- Terrible Customer Service
- Review category
- Footwear and Clothing
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