Contact Dick Smith New Zealand Customer Service
Dick Smith New Zealand Phone Numbers and Emails
Legal:
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+649 887 6981Privacy Inquiries
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+61 130 000 3425Privacy Inquiries
Dick Smith New Zealand Emails:
Dick Smith New Zealand Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Dick Smith New Zealand Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Dick Smith New Zealand is 6498876981. 87% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 8% of customers reported contacting a real person successfully.
The longest wait times are on Thursday, while the shortest are on Saturday.
People call Dick Smith New Zealand mainly because of refund, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Dick Smith New Zealand Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Dick Smith New Zealand is 6498876981. 87% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 8% of customers reported contacting a real person successfully.
The longest wait times are on Thursday, while the shortest are on Saturday.
People call Dick Smith New Zealand mainly because of refund, shipping and delivery.
The best email to contact Dick Smith New Zealand is commercial@dicksmith.co.nz. 87% of customers use this email address to address their issues and concerns.
Contact Information
Dick Smith New Zealand Website:
Dick Smith New Zealand Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
P.O. Box 2194
Auckland 1140
New Zealand
Privacy Officer Mailing Address:
Box 2579
Melbourne, VIC 3001
Australia
How Good is Dick Smith New Zealand's Customer Service?
Summary of Dick Smith New Zealand Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dick Smith New Zealand?
Payments and Charges Question:
- “Suspicious transaction”
- “Over charged on purchase”
- “Have ordered a charger online an it's been over 2 weeks and I haven't received it or an info about it”
Shipping and Delivery Question:
- “Regarding furniture delivery”
- “Sent me the wrong order”
- “I didn't receive my order”
Refund Question:
- “Refund for unwanted first subscription”
- “Refund”
- “Refund not received”
Product/ Service Question:
- “Product exchange”
- “Faulty product”
- “Product canceled”
Request for Information Question:
- “To find out why money is debited from my account”
- “Purchase question”
- “Im looking for a steam cleaner”
Account Question:
- “Money has been taken out of my account”
- “Have afterpay a mac book thats refurbished but has a password on it when delivered”
- “Cannot pay account bank has checked and it's from your end”
Cards Question:
- “Money taken from credit card”
- “I want to no if can use Q card online”
- “Someone used my card to buy something”
Activation/ Cancellation Question:
- “Cancel order”
- “My all oder canceled”
- “Cancel order and subscription”
Return/ Replace Question:
- “Return”
- “I email and return the cream that I order why are you still chảthing me”
- “Replacement part”
Staff Question:
- “Complaint but item received finally - no response from *** smith too date!!! poor cudtomer service!”
Other Question:
- “My order”
- “Want to talk to a person”
- “Afterpay opinions”
Compare Dick Smith New Zealand To
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