Contact Dick Smith New Zealand Customer Service
Dick Smith New Zealand Phone Numbers and Emails
Legal:
-
+649 887 6981Privacy Inquiries
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+61 130 000 3425Privacy Inquiries
Dick Smith New Zealand Emails:
Legal
Privacy Inquiries
Media
Opt-out of Marketing Emails
customers@dsreceivers.com.au
Contact Information
Dick Smith New Zealand Website:
Dick Smith New Zealand Help Center:
Corporate Office Address:
Kogan Australia Pty Ltd T/A Dick Smith
139 Gladstone Street
South Melbourne,
Victoria
3025
Australia
Other Info (opening hours):
Mailing Address:
P.O. Box 2194
Auckland 1140
New Zealand
Privacy Officer Mailing Address:
Box 2579
Melbourne, VIC 3001
Australia
How Good is Dick Smith New Zealand's Customer Service?
Summary of Dick Smith New Zealand Customer Service Calls
100
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dick Smith New Zealand?
Payments and Charges Question:
- “Over charged on purchase”
- “Charged twice or credit card fraud”
- “Wrong payment”
Account Question:
- “Money has been taken out of my account”
- “Cannot pay account bank has checked and it's from your end”
- “Unknown money removed from my account”
Product/ Service Question:
- “No product”
- “To buy a kogan 42"”
- “$149 has been withdrawn from account by you and without my consent”
Refund Question:
- “Refund”
Cards Question:
- “Money taken from credit card”
- “Someone used my card to buy something”
Shipping and Delivery Question:
- “Urgent Item not delivered”
- “I want to know about the shipping for an item I want to purchase”
Request for Information Question:
- “Purchase question”
- “To ask about your automatic online bank deduction”
- “Inquiry”
Activation/ Cancellation Question:
- “Cancel order and subscription”
- “Cancel my order”
Other Question:
- “Still waiting for my order to arrive”
- “Have you received my order ?”
- “My order”
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Dick Smith New Zealand