Contact DICE fm Customer Service
DICE fm Phone Numbers and Emails
Legal:
-
+44 203 917 4158DPO
DICE fm Emails:
DICE fm Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call DICE fm is +44 203 917 4158.
The longest wait times are on Friday, while the shortest are on Sunday.
Be prepared for the call as DICE fm may ask you for the following information to identify you as a customer: email, phone number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call DICE fm is +44 203 917 4158.
The longest wait times are on Friday, while the shortest are on Sunday.
Be prepared for the call as DICE fm may ask you for the following information to identify you as a customer: email, phone number or address or zip code.
People call DICE fm mainly because of refund, product/ service and request for information.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact DICE fm is help@dice.fm. 96% of customers use this email address to address their issues and concerns.
How to Contact DICE fm?
Contact Information
DICE fm Website:
DICE fm Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Aphaia Ltd
The Brew Eagle House 163 City Rd
London EC1V 1NR
Registered Address:
DICE FM, Inc.
8 The Green, Ste B,
Dover, DE 19901
USA
Summary of DICE fm Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call DICE fm?
Refund Question:
- “Chasing a refund.”
- “I have received a refund which I didn’t want”
- “Refund”
Product/ Service Question:
- “Access code”
- “Error in ticket”
- “Find ticket order number”
Request for Information Question:
- “Ticket enquiry”
- “Event help”
- “Dice didn’t allow me to buy my waitlist tickets or rejoin the queue in the same spot please help”
Account Question:
- “I want to register to buy yungblud tickets tomorrow but no matter what device i use i am not getting my 4 digit code. I tried on android phone and Windows laptop. I am from malta and the evebt is in london so i am using an international number.”
- “Can’t log in”
- “Can’t get into dice account”
Payments and Charges Question:
- “Fraud”
- “Money debited from my account without permission”
- “Dispute”
Return/ Replace Question:
- “Concert venue change”
- “Tickets returned”
Website/ Application Question:
- “Can't download app. Bought tickets for ra the rugged man”
- “Can’t download the app. Phone is too old. I’ve purchased tickets for Ra the rugged man on fri 13 June. Help!!!”
Shipping and Delivery Question:
- “Did not get refund for Alesso on August 14.”
Cards Question:
- “Fraud on my card”
Other Question:
- “Tickets”
- “Natalie nun event”
- “My ticket”
Compare DICE fm Customer Service To
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