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DICE fm Phone Numbers and Emails

Legal:

  • +44 203 917 4158
    DPO
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DICE fm Emails:

Customer Service
Legal
DPO
Media
Press Inquiries
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How to Contact DICE fm?

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PissedConsumer Reporter
How to Contact DICE fm?

Currently, there is no DICE Fm phone number for customer service. The only phone number available at the moment is the one for reaching out to the corporate legal department. If you are a legal expert who needs to contact DICE Fm on the matter of legal issues, please call +44-203-917-4158.

While there is no support phone line, customers can contact the company via email. DICE Fm email for general support and inquiries is help@dice.fm. Knowledgeable DICE Fm customer service agents are ready to assist with the application, access your account, current events, and other inquiries and concerns.
To send a message to the legal teams, forward your inquiry to legal@dice.fm or dpo@aphaia.co.uk. The email for press inquiries and media requests is press@dice.fm.
As an alternative, you can shoot a note via the DICE Fm website. To submit a message, all you need to do is click the “Get in touch” button at the bottom of the page and fill out a short online form.

DICE Fm office is located in London. DICE Fm address for the headquarters is 98 De Beauvoir Road, London, England N1 4EN, United Kingdom. If you need to contact the company via regular mail, send your correspondence to Aphaia Ltd, The Brew Eagle House 163 City Rd, London EC1V 1NR.

DICE Fm customer service operates during usual business hours. Knowledgeable customer care agents are always ready to help customers with their issues, concerns and inquiries. During the holidays the work schedule can change, and on some major dates the company can be off. To get more details about the holiday exceptions, please contact the support team.

DICE fm Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call DICE fm is 442039174158.

  • The longest wait times are on Friday, while the shortest are on Sunday.

  • Be prepared for the call as DICE fm may ask you for the following information to identify you as a customer: email, phone number or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

DICE fm Website:

DICE fm Help Center:

Corporate Office Address:

DICE FM Limited
98 De Beauvoir Road
London, England N1 4EN
United Kingdom

Other Info (opening hours):

Mailing Address:

Aphaia Ltd

The Brew Eagle House 163 City Rd

London EC1V 1NR


Registered Address:

DICE FM, Inc.

8 The Green, Ste B,

Dover, DE 19901

USA

More contact details

DICE fm Rating Based on 4 Reviews

Rating details

2.0
more details
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers

Rating stats

Rating trend

Summary of DICE fm Customer Service Calls

107 TOTAL
CALLS
00:00 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call DICE fm?

Refund Question:

  • “Refunding missing ticket”
  • “Refund”
  • “Need refund and ignoring my emails”

Product/ Service Question:

  • “Access to tickets”
  • “No access to my ticket”
  • “Trouble getting access to my ticket”

Request for Information Question:

  • “Request my ticket back and it got sold and put message on the same day”
  • “Miscommunication about ticket”
  • “Ask about specific selling of ticket for family issue”

Payments and Charges Question:

  • “Dispute”
  • “Fraudulent use of card”
  • “I was charged on my card without my permission”

Account Question:

  • “Can’t get into dice account”
  • “I don't receive sms code on this number”
  • “Can't access my accounts”

Return/ Replace Question:

  • “Concert venue change”
  • “Tickets returned”

Website/ Application Question:

  • “Can't download app. Bought tickets for ra the rugged man”
  • “Can’t download the app. Phone is too old. I’ve purchased tickets for Ra the rugged man on fri 13 June. Help!!!”

Cards Question:

  • “Fraud on my card”

Other Question:

  • “I can't get my ticket”
  • “Ticket issue”
  • “Wrong email address”

Compare DICE fm Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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