Diamond Nexus Phone Numbers and Emails

Toll-Free Number:

  • (800) 509-4990

Diamond Nexus Emails:

Customer Service
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Diamond Nexus Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call Diamond Nexus is 8005094990.

  • The longest wait times are on Monday, while the shortest are on Wednesday and Saturday. The average call time is 2 minutes.

  • People call Diamond Nexus mainly because of return/ replace, product/ service, shipping and delivery.

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Contact Information

Diamond Nexus Website:

Diamond Nexus Help Center:

Corporate Office Address:

Diamond Nexus
5050 W Ashland Way
Franklin, Wisconsin 53132
United States

Other Info (opening hours):


Mon-Fri 8:00am - 6:00pm CT

Holiday and weekend hours vary

More contact details

Diamond Nexus Rating Based on 2 Reviews

Rating details

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Diversity of Products or Services
Style and Design
Customer service

Rating stats

Rating trend

Summary of Diamond Nexus Customer Service Calls

02:12 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Diamond Nexus?

Return/ Replace Question:

  • “Return diamond ring”
  • “Return label”
  • “Return”

Product/ Service Question:

  • “Broken diamond”
  • “Want help buying ring”

Shipping and Delivery Question:

  • “I didn't receive my order of a diamond earrings that im paying for”

Payments and Charges Question:

  • “To give current information for affirm payments”

Request for Information Question:

  • “Checking on my ring”

Other Question:

  • “RO Not Started”
  • “My solitaire have not been sent”
  • “Roted problem”

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