Diamond Nexus Phone Numbers and Emails

Toll-Free Number:

  • (800) 509-4990

Diamond Nexus Emails:

Customer Service
Spanish
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Diamond Nexus Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call Diamond Nexus is 8005094990.

  • The longest wait times are on Monday, while the shortest are on Wednesday and Saturday. The average call time is 2 minutes.

  • People call Diamond Nexus mainly because of return/ replace, product/ service, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Diamond Nexus Website:

Diamond Nexus Help Center:

Corporate Office Address:

Diamond Nexus
5050 W Ashland Way
Franklin, Wisconsin 53132
United States

Other Info (opening hours):

GET IN TOUCH

Mon-Fri 8:00am - 6:00pm CT

Holiday and weekend hours vary

More contact details

Diamond Nexus Rating Based on 2 Reviews

Rating details

1.6
more details
Diversity of Products or Services
Warranty
Style and Design
Customer service

Rating stats

Rating trend

Summary of Diamond Nexus Customer Service Calls

18 TOTAL
CALLS
02:12 AVG CALL
DURATION
40% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Diamond Nexus?

Return/ Replace Question:

  • “Return diamond ring”
  • “Return label”
  • “Return”

Product/ Service Question:

  • “Broken diamond”
  • “Want help buying ring”

Shipping and Delivery Question:

  • “I didn't receive my order of a diamond earrings that im paying for”

Payments and Charges Question:

  • “To give current information for affirm payments”

Request for Information Question:

  • “Checking on my ring”

Other Question:

  • “RO Not Started”
  • “My solitaire have not been sent”
  • “Roted problem”

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