Eddystone, Pennsylvania
1 comment
Not resolved

I purchased a used 2011 Adly Thunderbike with a total 672 miles in March of 2014.Two months later it leaked oil, stalled and smoked excessively.

Second the speedometer cable didn't work properly so the mileage is not accurate. The dip stick always reads that the bike needs oil and by filling it somehow caused an engine problem at a cost of 800 dollars for an engine replacement. This all happened before four months of ownership and it happened after the warranty expired. The general manage was not helpful at all and really didn't care about the bad product I was sold and did nothing to assure me that the problem would be taken care of.

I had to continued to call and ask when would the bike be ready, They would never return my calls and acted as though I was bothering them. Finally I got the bike back three months later. The bike worked good after they replaced engine but I don't think the engine is new. I looks like the same engine .

It took almost three months for the new engine, which is very suspect that Diamond didn't replace it with a new one like they claim, but rebuilt the original one. Boom, ten months later the engine explodes while driving from work. The bike lifted off the ground and oil was everywhere. WHEN I LOOKED AT THE BIKE TO SEE WHAT BLEW UP, THERE WAS AN EIGHT INCH HOLE IN THE BOTTOM OF THE ENGINE, THIS BRAND NEW ENGINE THAT'S LESS THAN A YEAR OLD....PISSED AND VERY DISAPPOINTED...

NOW I HAVE TO DEAL WITH DIAMOND AGAIN. THIS IS THE BIKE FROM *** A TOTAL LEMON...AND UNCERTIFIED PERSONNEL. WORD OF ADVICE DON'T BUY FROM DIAMOND.

BAD SERVICE, BAD MANAGEMENT, JUST PLAIN BAD.After the sale you won't matter to them at all.

Review about: 2011 Adly Moto Thunder Bike 150.

I didn't like: Customer service and product.

Review #704957 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss all of the above / $2600
Preferred solution Full refund

Had an Experience with Diamond Motor Sports?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Marcy
Milford, Delaware, United States #1230543

I agree about the management - worst people I ever did business with in my life.I only have 10 minutes on my purchase so I can't complain about the ATV but I couldn't get away from this place fast enough - they take their customers for granted and treat them like ***.

They are rude and act like they are doing you a favor. They get annoyed when you ask a question. They don't know their inventory nor the products they sell.

I will never set foot on the property again for as long as I live - I'd rather drive 500 miles to another business.

You May Also Like

Gator Marine mechanic  - No Proof of Work he claims was done Gator Marine mechanic "I needed to find a Mercruiser Mechanic in Cape Coral to tune my elder dad's 1998 Searay (twin Mercruiser . Challenge was I'm in NJ. So did some online searching..." Read more My Bikesdirect bike wheels way out of true. Bikesdirect "Bought a 2nd bike from bikes direct, Transaction ID:88Y32224G19705401. The wheels were significantly out of true. Was told in email basically that is just the way it is. I was..." Read more Harley Davidson - Review about 2013 Harley-Davidson Trike Tri Glide Ultra Classic Motorcycle from Mchenry, Illinois Harley Davidson "After the second year of owning the trike the air in the rear shocks kept loosing air. So the third year i took the bike apart because I wanted to..." Read more Buyer Beware Bellmore Harley Davidson Bellmore New York Harley Davidson "Bellmore Ripoff Harley I would like to tell you a true story,this is how things happen, usually not on purpose, they are mostly by accident. The beginning So you all..." Read more Threads King - THREADSKING IS A SCAM Threads King "Items constantly "lost in transit" Rude replies from customer service Does NOT give refund as they claim they would AWFUL DO NOT BUY FROM THEM You WILL loose your money!..." Read more Fedex - Just one fed ex guy never buzzes / leaves packages outside / video Fedex "Just one of our Seattle Fed Ex drivers leaves packages outside and pretends to ring buzzer but he's clearly just clicking the "Cancel" button. No other delivery drivers, Fed Ex..." Read more Plentyoffish - OK  I have  tired  to reset  my  password several  times no  response  there  are  at  least  Plentyoffish "I have tried to reset my password several times. Good luck no response. There are 2 or 3p people who would like to talk to me if you are in..." Read more Horrible fit from "custom" car cover from Cover Anything Cover Anything "I ordered a car cover from Cover Anything based on the make and model of my car. I travel often and it arrived during a lengthy absence and I did..." Read more