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Diamond Dotz Phone Numbers and Emails

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General Info:

  • (770) 493-9102

Diamond Dotz Emails:

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How to Сontact Diamond Dotz Customer Service?

Most Popular Number:

(770) 493-9102
Total calls: 30 Issue resolved: 1 Last call: Jul 7, 2025
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PissedConsumer Reporter

Diamond Dotz customer service phone number is 770 493 9102. The customer care department provides help to current and future clients on various types of questions. You can call the support number to get information about the type of design you want to order, payment details and service conditions, and membership and loyalty issues.
The Diamond Dotz website allows clients to order the picture. When you have some questions related to the items, use the telephone number to get in touch with specialists.

Diamond Dotz email address is customerservice@diamonddotz.com. This address you can use to write the letter to the Diamond Dotz customer service. The specialist will reach you with a response or clarifications within 2-3 days. Indicate in the request all the details about the problem. Using the email address customers can turn to specialists with different types of requests including suggestions. When you have images of the pictures of bad quality, attach materials to the letter to show the issue.

Diamond Dotz address is 4732-G N. Royal Atlanta Drive Tucker, Georgia 30084 United States. This is the address of the corporate office which customers can use to mail the company’s representative and ask questions. Using the Diamond Dotz headquarters address as mailing, you can turn to the different departments of the company with requests. The processing period can take up to 5-9 days.

Diamond Dotz's website offers an online contact form to reach specialists. Open the official platform of the company and click the Contact Us icon at the bottom of the screen. Select the topic of your issue, and indicate your name, contact number, email address, and the inquiry you have. Submit the application and receive the response within several days via the contact phone number.

Diamond Dotz Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call Diamond Dotz is 7704939102.

  • The longest wait times are on Wednesday and Friday, while the shortest are on Saturday and Thursday. The average call time is 23 seconds.

  • Be prepared for the call as Diamond Dotz may ask you for the following information to identify you as a customer: email, address or zip code or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Diamond Dotz Website:

Diamond Dotz Help Center:

Corporate Office Address:

Needleart World (North America) LLC.
4732-G N. Royal Atlanta Drive
Tucker, Georgia 30084
United States

Diamond Dotz Rating Based on 5 Reviews

Rating details

2.9
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Product or Service Quality
Exchange, Refund and Cancellation Policy
Customer service
Website

Rating stats

Rating trend

Summary of Diamond Dotz Customer Service Calls

30 TOTAL
CALLS
00:23 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Diamond Dotz?

Product/ Service Question:

  • “Problem with some of the beads for my project”
  • “Missing a product”
  • “Want to order a project”

Request for Information Question:

  • “Don’t stick to the dotz what can I do?”
  • “Looking for information on diamond dotz project”
  • “Looking for a Dolphin Diamond Dotz Project”

Shipping and Delivery Question:

  • “Have not received the order I placed on Dec 14.”

Other Question:

  • “Missing diamond dotz color”
  • “Needing drill numbers”
  • “Missing diamond for my diamond painting did not come with my #19 color”

Compare Diamond Dotz Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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