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Contact Diamond Dotz Customer Service

How to Reach a Person at Diamond Dotz

Verified Contact Information

General Info:

  • 1-770-493-9102
Send Message

Customer Service:

customerservice@diamonddotz.com
support@diamonddotz.com

Diamond Dotz Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Diamond Dotz Phone Number
1 (770) 493-9102
Average Calls duration
1 minute
Most Popular Diamond Dotz Email Address
customerservice@diamonddotz.com
Issue Resolution Rate
Low (8% reported full resolution)
Diamond Dotz Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
View full overview

How to Сontact Diamond Dotz Customer Service?

Diamond Dotz customer service phone number is 770 493 9102. The customer care department provides help to current and future clients on various types of questions. You can call the support number to get information about the type of design you want to order, payment details and service conditions, and membership and loyalty issues.
The Diamond Dotz website allows clients to order the picture. When you have some questions related to the items, use the telephone number to get in touch with specialists.

Diamond Dotz email address is customerservice@diamonddotz.com. This address you can use to write the letter to the Diamond Dotz customer service. The specialist will reach you with a response or clarifications within 2-3 days. Indicate in the request all the details about the problem. Using the email address customers can turn to specialists with different types of requests including suggestions. When you have images of the pictures of bad quality, attach materials to the letter to show the issue.

Diamond Dotz address is 4732-G N. Royal Atlanta Drive Tucker, Georgia 30084 United States. This is the address of the corporate office which customers can use to mail the company’s representative and ask questions. Using the Diamond Dotz headquarters address as mailing, you can turn to the different departments of the company with requests. The processing period can take up to 5-9 days.

Diamond Dotz's website offers an online contact form to reach specialists. Open the official platform of the company and click the Contact Us icon at the bottom of the screen. Select the topic of your issue, and indicate your name, contact number, email address, and the inquiry you have. Submit the application and receive the response within several days via the contact phone number.

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Contact Information

Diamond Dotz Website:

Diamond Dotz Help Center:

Corporate Office Address:

Needleart World (North America) LLC.
4732-G N. Royal Atlanta Drive
Tucker, Georgia 30084
United States

How Customers Rate Diamond Dotz Support?

5.0 / 5
Good

Based on 33 calls to Diamond Dotz customer support through PissedConsumer.com and 1 survey response.

Total Calls
33
Avg Call Duration
00:51
Issues Resolved
8%

Why Customers Call Diamond Dotz?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 54%
  • Product/ Service 17%
  • Request for Information 17%
  • Shipping and Delivery 8%
  • Questions About an Order 4%

Customer Inquiries & Issues

54%
  • "Missing dotz but don't need atheall that comes in it"
  • "Info on cyber Monday sale"
  • "Missing diamond dotz color"

Product/ Service

17%
  • "Problem with some of the beads for my project"
  • "Missing a product"
  • "Want to order a project"

Request for Information

17%
  • "Don't stick to the dotz what can I do?"
  • "Looking for information on diamond dotz project"
  • "Looking for a Dolphin Diamond Dotz Project"

Shipping and Delivery

8%
  • "A package"
  • "Have not received the order I placed on Dec 14."

Questions About an Order

4%
  • "My order"

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