Diamond Deal - Ebay turns a blind eye to diamond-deal-au

51 of 51 Diamond Deal reviews

diamond-deal-au sell diamond rings without putting the proper description in the body of the advertising.Instead, they put it down the bottoms in the "terms & conditions".

This is shady advertising as far as I'm concerned and ebay don't do a damned thing about it!When you send an item back, you don't get a refund, you get a credit so that you have to buy another one of their ugly rings unless you go into the high-priced bracket...then you might as well pay for a descent item at a jewellers!

They're shonky!!!!

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Diamond Solitaire Ring
Review category
Luxury / Jewelry
review #177534 by
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well got cha diamonds

Sep 04, 2011 #339159

:grin :) 8) :(

Ha ha ha I got your diamonds diamond deals au and well you cant have them back nope never.cracks or no cracks.*** people you are so easy to knock you guys off.all it took was another two purchases and a lie to match your lies promises and deceit and bang .You are not getting your diamonds back for sure.Take me to court (i will win) call my home and mobile all hours of the night treaten my son on phone(ha ha had the line traced by telstra and got you).I have your diamonds and now yep you have been kicked off ebay.Why Me!!!,my solicitors handed ebay the lot, yep ilegally taped you too ***, cany use it in court but ebay and paypal listened to it).I told you from the start that I would not rest and hold your company responsible for the treatment I got, and every other person that you ripped off mistreated and stole from.Thats what you get for ripping off a man and lady that earn 750k + a year.yep money to burn on lawyers courts and guess what yep people that will collect yep .I told the man that threatend my 11 yo son on phone at 11pm, while his mum was at work, that I will get him to one way or other.well now you cant trade now whats gunna happen will have you wondering when the bell
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hone

Aug 01, 2011 #321369

I am happy to see they have been suspended from ebay.They better not turn up back on there again.they are a shonky operation

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hone

Aug 01, 2011 #321368

your correct scammed ebay to help them rip many people off big time.I got ripped off I bought three got the first one and it was rubbish.they sent two and I sent them off to USA for testing and valuation.I was shocked as It came back as badly fractured diamond glass or glue filled with heat treatment.I got threated as I decided to not send one back when they asked me for 4000 aud more.I got rung at all hours of the night with threats and abuse.One nigh late they even told my 11yo son that his mum had won some money and it was to bad she wont get it as she was dieing of cancer.This guy from diamond deals knew my wife has lymphoma as I told him when I was trying to get my money back for rubbish first diamond.I rang ebay and pay pal but they did nothing except make it so i could not leave feed back.Today I find all this and am happy that I was not the only one that got ripped off.I would like to walk in their office with a batten in my hand.I lost and have learned.Ebat did turn a blind eye to this for sure!!

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vanilla pod

Feb 14, 2011 #248967

diamond deal au delete thier feedback,or deny you being able to put feed back on their site

they are shocking and something ought to be done about their company

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vanilla pod

Feb 14, 2011 #248965

DO NOT BUY ANY JEWELLERY FROM SCOTT HEMMING AT DIAMOND_DEAL_AU

THEY PRAY OF THE INEXPERIENCED AND THE VUNERABLE

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vanilla pod

Feb 14, 2011 #248964

well what can I say!!!! Ive been had as well, by this disgusting low life firm. $2000.00 and no ring.
Scott hemming is the founder and he ought to be shot, he is nothing but a lowlife thief!!!!
yes your right no refunds just credits...... and when you do go to choose something, you have to spend more.
:( oh and the person above me his name is patrick, he is the certified jeweller of the this shonky business

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Roger

Nov 26, 2010 #215611

I heard that HKD Labs in Thailand are well scammy with many tricks even issuing certificates for fake or treated stones, they might have a branch in Canada but it is still shady, even the name means that people confuse it with the honorable HRD lab of Belgium

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annoyed

Nov 17, 2010 #212775

If only I had found these comments before I made my diamond purchase from diamond-deal. I receieved the most disgusting diamond. Now I have to pay more for a better quality diamond.

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rexboy

Apr 21, 2010 #135424

That's right now Michael. Ebay has forced them to change things. Now maybe people won't be duped. You may have looked at their site out of curiosity, but wager you a bet that if you buy from them, you won't be a happy chappy! However, everyone is entitled to their own opinion, and being stung, I'm also entitled to mine.
Ebay can't monitor everything in one go...believe me, they've even told me that, but it helps knowing that they are investigating all the disputes that have been made.

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Michael

Apr 17, 2010 #134083

I have looked into diamond deal just out of curiosity.
In actual fact they clearly state on each listing the number of diamonds used in each ring... You just need to read the certificate!
Regarding the use of HKD laboratories in Thailand... These. Are apart of HKD in Canada and all of the evaluators are trained to GIA standards...
Also the FACT that eBay has not closed the store clearly shows that there is NO funny business going on at all...
Concerning blackmailing of customers; it would be more useful for us on hers to see EVIDENCE rather than hearsay... Again if they are still on eBay which is strictly monitored then it seems someone has got their facts wrong...
However this is my opinion... If you can substantiate your claims I would be more than happy to reconsider...

CHEERS

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katey

Apr 17, 2010 #134056

good for you rex. Bought one from an auction from them too and they wouldn't give a refund on the disgraceful ring!
Glad to see diamond-deal brought out in the open.

patcharin - If you think this is defamatory, then why are you here? Go elsewhere if you don't like it. You got your problems obviously, so don't judge other people! :(

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chopper

Apr 17, 2010 #134045

patcharin
how can it be defamatory when people are pissed at them? hmmmmmm, he must be one of the sellers :(
ur entitled to like them if you want to but please respect the ones who consider themselves ripped off. afterall, this is what this site is all about. if ur not happy with a consumer then its the site to be at

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skye

Apr 17, 2010 #134044

Hey patcharin! What is "t60"???????? :grin

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rexboy

Apr 17, 2010 #134043

sounds like patcharin is from diamond-deal-au is commenting about themselves!
If you're note from diamond-deal-au then you have no understanding how many people these scammers rip-off.
If there is investigations about them by some government departments, then they're definitely not "above-board".

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Patcharin

Apr 16, 2010 #133978

Sounds to me like someone is going out of their way t6o leave defamatory information on a company who does great business. Just look at their ebay feedback to see they have great many very happy clients. If they wasn't doing good business ebay would close them down.
This thread should be completely removed due it being defamatory, which is not why we use the forum

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Patcharin

Apr 14, 2010 #133199

This is defamatory

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Phil

Apr 12, 2010 #132545

I agree. Their listings are very deceptive and jewelery store valuations are never an indication of the value of the piece as they are always over inflated.

I have just been burned by diamond deal au and am in a PayPal dispute with them. They also told me they never lose a paypal dispute.

Also note that this is a Thailand based business. Scott Hemming and Brian ??? are based in Thailand and sell into Australia. The diamonds are certified by HKD Laboratory in Thailand

They told me over the phone that their company has a 17.5% variation policy on diamond weight against the certificates they display in their auctions. Also note that all their solitaire style diamond rings only include around 1ct worth of small diamonds (0.2ct each on average). How can they justify their buy it now prices on these rings of up to $22500 for 5 x 0.2ct diamonds? I believe these buy it now listings are only placed on ebay in an attempt to over inflate the perceived value of these rings making this a very profitable business for them. Any attempt to "upgrade" your ring will have you buying at normal/high pricing.

I don't understand why there is no negative feedback for this seller - something is very fishy here. If you look at their auction only listings, Diamond Deal au sell around 30 items every 10 days, that equates to 90 sells a month, yet if you check their feedback, they only get 20 positives a month, what happens to the rest? Are they
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rexboy

Apr 07, 2010 #130750

Their 3.00ct Diamond Ring = 1.00ct of 5 different Diamonds! Their Insurance Valuation: $19.040.00 - Independant Australian Valuation from a major Jewellery Store: $8,000.00 - Massive difference huh? Bet the Insurance Companies would like to see this one!

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