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Contact Diamond Candles Customer Service

How to Reach a Person at Diamond Candles

Verified Contact Information

Customer Service Number:

  • 1-336-322-0376
Call Now

Customer Service:

  • 1-336-322-0630

Diamond Candles Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Diamond Candles Phone Number
1 (336) 322-0376
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Shipping and delivery
View full overview

How to Contact Diamond Candles?

The Diamond Candles phone number for customer service inquiries is 1-336-322-0376. You can call this helpline for general information about the company, its products and services. The professional customer care advisor will answer your questions about the availability, price, quality, and shipping of the product, help you choose the item according to your preferences, occasion, and budget, and assist with return or refund if you have issues with your order or the package was damaged. You can also learn about payment options at this phone line. You can also reach the Diamond Candles Help Center at 1-336-322-0630. However, note that the company prioritizes communication with its customers via email.

The Diamond Candles email for customer service-related questions is help@diamondcandles.com. You can send your concerns, complaints, and compliments to this address, and the customer care team will get in touch with you to provide information or offer ways to resolve your problem as soon as they study your request. You can also discuss returns and refunds via email should you have issues with the purchased item. If your candle was broken during delivery, you should send photos of it and the packaging to this email. The same contact can be used for the Privacy Policy inquiries. You can also use this email to apply for your upcoming charity event sponsorship.

The Diamond Candles headquarters mailing address is Diamond Candles, 1458 Old Durham Road, Roxboro, NC 27573, United States. You can send official correspondence and documentation to this office. The Diamond Candles customer service team is also ready to handle consumers’ concerns, complaints, and suggestions sent to this address. If you have issues with your order or payment, you can discuss the returns and refunds with the company’s representatives by mailing your request. The Privacy Policy and Data Protection inquiries can be sent to the Data Protection Officer at this corporate office. If you have questions about the company’s sponsorship programs, use this address to contact official representatives for the details.

You can visit the Diamond Candles website whenever you need to get in touch with the customer service team. Scroll the homepage down and select the Contact Us option from the Important Links section to check the company’s phone number, email contact, and mailing address. You can also complete the request form on the Contact Us page. Fill it out with the required information and your inquiry details, and the customer care agent will respond as soon as they find ways to resolve your issue. If you are interested in a partnership with the company, use the link to the online form in the Sponsorships section of the FAQ page.

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Contact Information

Diamond Candles Website:

Diamond Candles Help Center:

Corporate Office Address:

Diamond Candles
1458 Old Durham Rd
Roxboro, North Carolina 27573
United States

Why Customers Call Diamond Candles?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 67%
  • Shipping and Delivery 33%

Customer Inquiries & Issues

67%
  • "Haven't received my order in over a month"
  • "No ring in candle"
  • "Iam having trouble ordering 4 candles from your co."

Shipping and Delivery

33%
  • "Haven't received my order"
  • "Delivery"

About

Summary

The Diamons candles story began when its co-owner decided to propose to his future fiancée in 1980. Because Brenda adored candles, David used a regular candle instead of a box to place a ring into. Nowadays, The Diamons candles is an online store of ring candles and gifts that were created with passion that only grew through the years the couple has been together. Free of cost shipping is available for purchases starting from $75. Due to its popularity and high demand, Diamond Candles was featured on such country’s leading networks as TechCrunch, Extra, NBC as well as Today among others.

Diamond Candles reviews and complaints

Diamond Candles is ranked 487 out of 6320 in E-commerce category

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