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Contact Diamond Cabinets Customer Service

How to Reach a Person at Diamond Cabinets

Verified Contact Information

Toll-Free Number:

  • 1-800-468-9716
    Fortune Brands Home And Security
Call Now

Customer Service:

  • 1-847-484-4400
    Fortune Brands Home And Security
  • 1-336-423-5226
    Local Dealers
  • 1-404-442-5594
    Local Dealers
  • 1-800-438-6788
    Local Dealers
  • 1-760-727-0644
    Local Dealers
  • 1-800-222-9652
    Local Dealers
  • 1-812-481-7879
  • +1 416 816 7500
    Local Dealers

Legal:

privacy@masterbrandcabinets.com
Privacy Inquiries
Send Message

Diamond Cabinets Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Diamond Cabinets Phone Number
1 (800) 468-9716
Average Calls duration
19 seconds
Most Popular Diamond Cabinets Email Address
privacy@masterbrandcabinets.com
Issue Resolution Rate
Low (8% reported full resolution)
Contact Method Distribution
97% phone, 3% email
Common Reasons for Contact
Product/ service, request for information and return/ replace
View full overview

How to Contact Diamond Cabinets?

Diamond Cabinets customer service has multiple contact numbers to ensure that customers connect with the right department for their concerns. General inquiries can be made via Diamond Cabinets' contact number at 1-800-468-9716, which also handles shareowner services. Customers can contact the customer care representatives at 1-812-481-7879.
To reach Fortune Brands Home and Security, dial the Diamond Cabinets phone number 1-847-484-4400. The numbers are various for those contacting a local dealer or a specific manufacturer. For instance, there are numbers like Blum at 1-800-438-6788, Burk Hinges at 1-404-442-5594, Grass America at 1-336-423-5226, and many others. This ensures the customer can call the proper contact for their inquiry or problem.

Customers can email Diamond Cabinets customer service for privacy-related questions at privacy@masterbrandcabinets.com. This Diamond Cabinets email address is especially helpful for questions about privacy or personal data issues. Although the company favors phone and web-based communication, email is a good alternative for those who prefer written communication or need help with privacy-related issues.

Diamond Cabinets customer service is a subsidiary of MasterBrand Cabinets Inc., whose corporate office is at PO Box 420, One MasterBrand Cabinets Dr., Indiana 47547, United States. Its parent company, Fortune Brands Home and Security, Inc., is 520 Lake Cook Road, Suite 300, Deerfield, IL 60015. Shareowner services can be requested from EQ Shareowner Services, 1110 Centre Pointe Curve, Suite 101, Mendota Heights, MN 55120-4100. These Diamond Cabinets office addresses offer physical places for correspondence or in-person inquiry and flexibility, which customers who need direct contact may require.

The Diamond Cabinets website offers a general "Contact Us" section to connect with the right team members. Customers must select a desired topic, ranging from becoming a Diamond Cabinets dealer or finding Diamond Cabinets retailers to filing warranty claims or regarding privacy and their data, to be allowed to proceed onto a new page with possibly self-help data or a filling form. For instance, if you choose "General Questions," it will ask you to fill in personal information about yourself, which includes your name, address, city, state, zip code, phone number, and email. When you fill in the form and submit your comment, a cabinetry expert contacts you. Thus, this is a digital stage that makes this process easy, smooth, and user-friendly when dealing with a customer's complaint or query. The Diamond Cabinets website demonstrates its commitment to accessibility and personalized support, offering multiple ways for customers to get the assistance they need.

PissedConsumer Club

Contact Information

Diamond Cabinets Website:

Diamond Cabinets Help Center:

Corporate Office Address:

MasterBrand Cabinets Inc.
P.O. Box 420 One MasterBrand Cabinets Dr.
England 47547
United Kingdom

Other Info (opening hours):

Fortune Brands Home And Security, Inc.

520 Lake Cook Road

Suite 300

Deerfield, IL 60015

EQ Shareowner Services

1110 Centre Pointe Curve

Suite 101

Mendota Heights, MN 55120-4100

More contact details

Why Customers Call Diamond Cabinets?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 58%
  • Product/ Service 16%
  • Request for Information 13%
  • Return/ Replace 8%
  • Shipping and Delivery 5%

Customer Inquiries & Issues

58%
  • "Floating shelves"
  • "Trying to match cabinets."
  • "Waiting a year for Diamond to try and complete my kitchen"

Product/ Service

16%
  • "The cabinet is falling apart. It is losing the top paint of it and the cabinets have problem with the closing and I got it in 2011 there is no service to talk about."
  • "Havent received product in over 6 months"
  • "tech question"

Request for Information

13%
  • "Pull out mechanism for trash can in base cabinet needs replaced"
  • "Update on cabinet door knobs I ordered through Lowe's"
  • "To call about a purchase"

Return/ Replace

8%
  • "Correction"
  • "Wrong replacement door sent"
  • "Product replacement"

Shipping and Delivery

5%
  • "$10,636 in delivered damaged cabinets from factory"
  • "I was wondering the ETA on my custom cabinets"

Compare Diamond Cabinets Customer Service To

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