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Contact Dia and Co Customer Service

How to Reach a Person at Dia and Co

Verified Contact Information

Toll-Free Number:

  • 1-855-631-3513
Call customer service
Send Message

Dia and Co Emails:

Legal
Privacy Inquiries
support@dia.com

Dia and Co Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Dia and Co Phone Number
1 (855) 631-3513
Most Popular Dia and Co Email Address
support@dia.com
Issue Resolution Rate
Low (4% reported full resolution)
Contact Method Distribution
85% phone, 15% email
Common Reasons for Contact
Return/ replace, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Dia and Co?

Most Popular Number:

(855) 631-3513
Total calls: 53 Issue resolved: 1 Last call: Aug 20, 2025

Dia and Co phone number for contacting the customer support team is 855-631-3513. This is a toll-free line for addressing various consumer issues and requests about orders, shipping and delivery, current assortment, payment methods and more. The middle of the week is the busiest time Dia and Co customer support experts, so avoid calling the company on Wednesdays to save time.

If you prefer written communication more than calling, contact the company via email. Dia and Co email for addressing consumer issues and inquiries is support@dia.com. If you are a legal expert who needs to get in touch with the corporate legal department, send an email to privacy@dia.com. Along with that, you can also contact Dia and Co customer care team via live chat.

The corporate headquarters is located in New York. Dia and Co address is 175 Varick Street, 7th Floor, New York, New York 10014, United States. To contact the company via regular mail and to send documents or any other correspondence, use this address.

Dia and Co live chat agents are available Monday through Friday from 9 am to 6 pm EST. Email requests are also addressed during these hours. However, when it comes to the holiday season, the operation hours may change. To get more information about the schedule on major holidays, please contact Dia and Co customer care team in advance.

Dia and Co website has an option of contacting the support team via live chat. The chat operates on weekdays from 9 am to 6 pm EST. To start the chat and get help from a live agent, please click the “Live Chat with us here” hyperlink at the bottom of the page (you can find the hyperlink in the “Get Help” section).

PissedConsumer Club

Contact Information

Dia and Co Website:

Dia and Co Help Center:

Corporate Office Address:

Dia Styling Co.
175 Varick Street, 7th Floor
New York, New York 10014
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 6:00pm EST

More contact details

Summary of Dia and Co Customer Service Calls

53 TOTAL
CALLS
00:00 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Dia and Co?

Payments and Charges Question:

  • “5 dresses paid for ($143) but not recieved”
  • “Wrongly billed”
  • “Amount due”

Shipping and Delivery Question:

  • “Never received my package”
  • “Got box and wrong sizes too big”
  • “I am very disappointed with my first dia box. They sent me sizes that are qay to big and i ordered this so i could take these clithes on vacation with me. Could yiu pleaae send me another box immediately with my righr sizes and i will mail this back”

Request for Information Question:

  • “About a package”
  • “Help with order”
  • “Wanting to talk about my recent order”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancel my subscription I cant talk to anyone just Cancel me”
  • “Cancelation”

Return/ Replace Question:

  • “Return”
  • “Returning try before you buy items”
  • “Returns”

Account Question:

  • “Close my account”
  • “Account banned”
  • “My dia account is can't login”

Product/ Service Question:

  • “Inferior quality”
  • “Product support”

Other Question:

  • “Problem placing order”
  • “Need an extension”
  • “Don't have my box that should have been here.”

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