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50 comments

It has been on "Ready for Transport to USPS" status forever. Are they SURE they're really READY TO TRANSPORT???

Doesn't seem like it because they have been taking forever to hand it over to USPS. It's been stuck in Compton, CA (which is part of LA)...and I live in Los Angeles, CA. I can probably drive over there and pick it up and it will take less time than it did for them to deliver it. I hope they really pick up their speed in doing stuff.

I am really dissatisfied and unimpressed with their lousy service. It is not necessary for them to take this long to transport stuff to USPS, especially since it's in the same city!

Location: Compton, California

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Guest

DHL and Fedex have to be the 2 most incapable shipping companies on the planet. Both of them seem not to know what they are doing.

Never again....I will not purchase anything if either of these two carriers are involved with my shipment. I've had it!

Guest

This is the worst shipping outfit out there.Krauts are always supposed to be efficient,didnt rub off with this bunch of bozos..Parcel ordered from the USA,DHL asked for customs to be paid.Paid to DHL,two weeks ago and they cant find the package.Dealing with them on the phone,i think maybe a call centre in India,just fobbing me off with,"someone will call you at 1.20 tomorrow"Never happens,just the royal run around.Is there any way we can have their licence revoked as they are NOT a courier company.

Guest
reply icon Replying to comment of Guest-1988724

I think someone is scamming. Iโ€™ve never had to pay clearance from the eye contact place overseas now DHL if itโ€™s really them asking for prescription.

I never had to send a prescription. These turkeys probably opened my package and fishing for money or credit card information

Guest

My package arrived at DHL e-commerce on May 28th and the tracking saying was rendered on May 29th in Avenel, NJ. That was the last scan.

No movement since then.

I called them every other day and the last phone call the customer service representative tells me they put my package onto a bulk container and drove it USPS facility but DHL could not tell me which USPS facility they stopped it off at. If you have tracking information they should be able to tell you where and when they dropped it off at

Cayetano Aig
reply icon Replying to comment of Guest-1882168

Wondering if you ever got that pkg. My pkg is also sitting in Avenel NJ.

Guest

I ordered items from Victoria secret with was scheduled to deliver on 2/6/20 and I still didn't received those item which was my daughter's birthday. whats up with this *** up service if you can deliver items on time do not *** with peoples trust do not say items will be deliver on time.

Guest
reply icon Replying to comment of Guest-1822454

I encountered the same issue I ordered January 30th and I was supposed to receive it February 5th. My order still says itโ€™s in Compton with DHL.

I contacted Victoria Secret and they resent my order with fedex with expedited next day shipping for free. DHL is the worst !

Guest

Having the same issue - stuck in CA

Guest

DHL Canada - US nightmare. Product shipped to US, doesn't make it to delivery.

Sits in Cincinnati and goes back to canada customs where my eyeglasses are rotting away. DHL has no correspondence or communication to alert for shipping problems that they create.

We order via Fedex, UPS and Amazon every week. No problems.

Guest

the same problem had too shipments come from two different parts of the us one used ups and it came in two days from further away and the other one still sits in Illinois for three days now will never use DHL shipping again really pissed off hope it gets here soon

Guest

every time DHL takes there sweet time transferring the items to USPS getting tired of the way they do business will not order anything else that ships DHL been this way every time someone ships using DHL

Mayleigh Vhv

Same problem and it is May 2019. 2019!!!

I had two packages incoming from the same merchant at the same time. The less expensive parcel made it the other one has poofed and disappeared.

Most unreliable, sticky finger shipper with nonexistent customer service! I'm so unhappy!

Guest

I have the same gripe. my shipment originated in Reno NV and has been stuck in Compton while being transferred to usps for 2 days due to an unspecified weather event.

Was there a cloud in the sky and everybody had to go outside and look at it? I will be complaining to the shipper and recommend they not use DHL any more.

Guest

In my very recent experience my medication shipment from Express Scripts in Tempe AZ was processed by DHL on the morning of Jan 25, 2019 and arrived the DHL center in Compton CA (which is surrounded by Los Angeles) late in the afternoon of the same day. Five days later on Jan 30 it arrived at the Los Angeles USPS sort facility, and in two more days on Feb 1 it was delivered to my mail box.

The biggest delay, appears to be in the DHL Compton facility. Express Scripts should really find a more reliable shipping agent.

Guest
reply icon Replying to comment of Guest-1639949

Iโ€™ve had an order stuck at the Compton facility for close to two weeks now...

Guest

Pissed doesn't even come close as to the anger I have. {{redacted}} DHL !! !!!

Guest

Nothings changed. 6 days my package has been waiting to tender to usps, 61 miles from my house.

It was due here 2 days ago. Its not the only one. I have 2 other pkgs that are late and in limbo and Im near positive both are also dhl.

Im canceling the subscriptions i have with those companies. Its ridiculous that 3 different cos shipping from 3 different locations all have floated into the ether and are late the same week.

Guest

My package has been sitting in a city not to far away from me here in MA when I should've gotten it a few days ago. Tendered does not mean anything when it involves DHL, as it just sits there untouched with no activity. Beyond ridiculous.

Guest

Without knowing what or where you ordered, I can guarantee it's ALL coming from CHINA. THAT is the reason why it stays in Compton or Elkridge for over a week.

The item hasn't arrived from CHINA YET.

Do not believe 'ship from USA warehouse' BS. Avoid everything from China UNLESS you know it's coming from there.

Guest

You are not the only one. 2 years later and it still takes them over a week to find and ship the items.

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