Dhl - Review in Shipping category

13 of 579 Dhl reviews

Had a parcel that was suppose to be shipped out 1 month ago.Over the month i have spoken to 8 customer reps and then finally afte a few weeks they told me a supervisor's phone number.

I call and i cant even leave a message the mailbox is always full. I phone after one month now and a supervisor tells me that it was at the ups store for pickup. I arrive at Ups and no package. Oh boy was I furious.

I immediately called DHL and another supervisor said that they will send it to my location again on Nov 23d.

I specifically told her it would have to be there on that day because i was driving from one hour from the ups store.I patiently gave them another chance and waited till Nov 23d Yesterday i drove one hour to the ups and IT WAS NOT THERE AGAIN THIS COMPANY IS A JOKE ..A COMPLETE UNPROFESSIONAL COMPANY

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Product or Service Quality
Tracking Tool
Exchange, Refund and Cancellation Policy
Delivery Service
Additional Fees
Insurance Quality
Customer service
Value for money
Diversity of Products or Services
Price Affordability
Turnaround Time

Review category
review #960949

Author wants to be contacted by the company. Learn more

Had an experience with Dhl? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 0 Yes 0
13 of 579 Dhl reviews

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You were reading a complaint about Dhl.
Filing a new complaint about