Dex Media - Terrible!!!
I can't believe I was *** enough to go with Dex Media again!!! Oh how soon I forget!
Customer service is lousy! I keep getting a monthly bill for an ad I did not even agree to!!! Try to fix this problem? Lots of luck.
NO ONE IS AVAILABLE TO TALK TO YOU!! HORRIBLE HORRIBLE HORRIBLE! I am on the phone for hours waiting to talk to someone to take care of this mess when I should be running my business. I can understand why I cannot get through though...
probably more businesses who cannot get any satisfaction. When I think of Dex Media I think of lies.
poor customer service. Extremely frustrating!!!!!!
Reason of review: Not as described/ advertised.
Monetary Loss: $1000.
Preferred solution: Full refund.
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
Hi - I'm sorry to hear of the issues outlined regarding your account and the lack of resolve. We're very eager to look into these concerns and work toward a resolution.
Please contact us at Social@***.com providing your business name/address, and preferred contact number for prompt follow up. Thank you, Ed!