To talk with one of the Devoted Health customer service specialists regarding your plan, finding a doctor or drug, member support, or other matters by phone, dial the following number: 1-800-338-6833 (TTY 711). Need to find out about your options in detail? Connect with the dedicated specialist at 1-800-990-0723. If the phone communication is not convenient for you, send a text message to 866-85. To send a Fax message, use the following Devoted Health contact: 1-877-234-9988.
Devoted Health doesn’t offer a direct email address for customer support and general inquiries. However, the company has emails for specific matters. If you are a press or online media representative who has questions about interviews, media requests, or speaking engagements, send a letter to devoted@crosscutstrategies.com. Regarding privacy policy inquiries, contact Devoted Health at privacy@devoted.com.
To send any documentation or letters regarding corporate-related matters to the Devoted Health headquarters, do it to PO Box 211037, Eagan, MN 55121. By choosing such a way of communication, be ready to wait for a response some time. For immediate assistance, use phone communication. Before sealing the envelope, make sure that the Devoted Health address is indicated on the envelope correctly.
The Devoted Health customer service team accepts calls regarding any inquiries during different hours depending on the season. During the period from October to March, the company’s team is available 7 days a week from 8 a.m. to 8 p.m. From April to September, specials process calls Monday through Friday from 8 a.m. to 8 p.m. and from 8 a.m. to 5 p.m. on Saturdays. Keep in mind that these hours are indicated taking into account the GMT-6 time zone.
