Orlando, Florida
0 comments
100% full Not resolved

(I will put this view at all sites as I can, I was injured and not refunded or compensated at all. My e-mail is sandrowest@hotmail.com and destinia reservation was 2511132 )

FRUSTRATED, NERVOUS:

Despite the attentiveness of Destinia in many ways, I am very frustrated with the hotel and Destinia for having indicated me the worst Orlando hotel and not warned me that he was under renovation. The hotel is WOW RESORT ORLANDO

1. Hotel under renovation with most rooms with builders breaking and making noise

2. All dirty, from reception to the room

3. Safe broken, forced me to lose two hours of park waiting for someone to fix it because they said they could not change the safe without the guest there

4. Refrigerator not cold enough, I asked to change it and still put in another one even worse which spoilt most of my food

5. 2 days with no towels (THAT'S IT, NO TOWELS IN ROOM) when I asked the hpusekeeper SHE SAID THERE WAS NO TOWEL IN HOTEL

6. One day out of toilet paper in the room

7. Not changed the sheets from beginning to end of the trip

8. Breakfast served at the reception, some donuts and instant juice. There was no breakfast room

9. taxes not warned of parking fee of US$ 50,00 and all of the hotels often do not charge it.

10. It took a week to deliver a package I sent to the hotel, locked it in an office and said only the manager who was never there had the keys.I Almost I went back without my shopping. The purchase had come without name but I had the tracking to prove it was mine and they still made dificult things to take it

11. Pool closed

12. ROOM WITHOUT wify, only at the reception

13. Rude receptionists and not endeavored to solve any problem

14. Bathroom Door Handle broken

15. Unclean and broken elevator

Anything else?

Review about: Wow Resort Universal Studios.

I didn't like: Feelling decieved.

Review #727334 is a subjective opinion of a user.

1.6
Website
Billing Practices
Customer service
Staff
Price Affordability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Bad quality / $25247
Preferred solution Let the company propose a solution

Had an Experience with Destinia?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"1st room was invested with termites 2nd one was fithy. Only prostitutes and drug dealers would be comfortable here. Pictures and videos. I filed a complaint #3246930 & still have..." Read more
"Stayed at Motel 6 in Woodland Wash. 3 weekends ago because I was cleaning out and packing up my recently deceased mother. When I checked out I informed the..." Read more
"This is a detailed review about Don Laughlin's Riverside Hotel and Casino in Laughlin Nevada. Visited on 7-11-16 to 7-14-16. Review written on 7-16-16. OVERALL RATING: 4/5 HOTEL ROOM: 4/5This was our..." Read more
" I visited Las Vegas from July 10-16. I was lodged this time at the Golden Nugget off Fremont Street. On this trip folks I rented a car from Budget..." Read more
"I bought many products via paypal from Everbuying.net smartphones , garden tools , toys , gadgets and i am very satisfied. www.everbuying.net has : 1) A very User - friendly..." Read more
"I have bought this product (frozen green beans, Giant brand) numerous times and I make them as a treat for my dog. I know you can sometimes find things other..." Read more
"Only in Outer Space - IF there is life in outer space - would a "body tone" be magenta, or bright blue, or soft blue. I ordered a 6-pack of..." Read more
"See image for a screen shot of the summary of my complaint process. I have a 1-year-old space heater that makes so much noise it is unusable. It seems to..." Read more