To call Design Toscano customer service, use the toll-free number 1-800-525-5141. For accessibility, call the Design Toscano phone number, 1-800-525-1233. For trade partnerships and other business sales concerns, call 1-847-952-0100. The agent answering your call will assist you or transfer your call to someone who can help.
If you prefer to put your concerns in writing, use the Design Toscano email system. For general information, send your email to customerservice@designtoscano.com. If you have any legal concerns, email the details to legal@designtoscano.com. Trade partnership inquiries can be emailed to trade@designtoscano.com. For the affiliate program, send an email to designtoscano@affiliatemanager.com. You can expect a response within 2 to 3 days. If you have an urgent issue, call customer service for an immediate response.
Customers with complex issues can request an appointment with a senior representative at headquarters. The Design Toscano headquarters is accommodated at the corporate office address. The corporate office is at Design Toscano, 1400 Morse Ave., Elk Grove Village, Illinois 60007, United States. If you can't visit the office, mail a detailed letter to headquarters.
Design Toscano customer service hours are Monday through Thursday from 8:00 AM to 8:00 PM CST, Friday from 8:00 AM to 7:00 PM CST, Saturday from 8:30 AM to 4:30 PM CST, and Sunday between 11:00 AM and 3:00 PM CST. Outside these hours, you can still email customer service. You will receive a response as soon as possible during business hours.
Contacting the company via the Design Toscano website is easy. Go to the website and click on "Contact Us." You will get access to all the phone numbers, email addresses, and business hours at all the locations. Alternatively, click on the various aspects you need help with and self-assist yourself online. The aspects include trade programs, wholesale partners, gift certificates, orders/payments, etc.
