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Updated by user Jan 05, 2023

Still going back and forth with this company for trying to get the reimbursement check they promised as well as an estimated date on the additional panels.They've started somewhat responding but being very rude and condescending when they do- to the point where we have had to break out the contract and read verbatim what they promised and when.The panels are producing decently given the crap weather- but not to the amount we were lead to believe. It also had not made a reduction in our bill- not much at least when you factor in the new cost of the equipment as well as the varies new taxes that go along with it per AL Power.Point of this- still avoid this company. They are basically snake oil salesmen and bullies who harass you until you cave.

Original review posted by user Dec 06, 2022

It takes MONTHS for them to respond to emails, they'll show up to install when THEY feel like it- not when it's been scheduled. They break contract like it's a game and them "edit" the contract and still won't follow through.

They lie all the time. You have to basically fight with them on BBB to even get an answer from these people.


User's recommendation: AVOID LIKE THE PLAGUE.

Monetary Loss: $500.

Design 1 Group Cons: Never on time, Never respond to email or phone calls.

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