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Contact Dermalogica Customer Service

Dermalogica Phone Numbers and Emails

Toll-Free Number:

  • (800) 345-2761
Call customer service

Customer Service:

  • (310) 900-4000

Dermalogica Email:

Customer Service
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How to Contact Dermalogica?

Most Popular Number:

(800) 345-2761
Total calls: 13 Last call: Sep 18, 2023
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PissedConsumer Reporter

Two helplines are active to contact the Dermalogica office for different purposes. Users with general queries and concerns can reach the company agent via the toll-free number, 1-800-345-2761, between business hours. The Dermalogica phone number 1-310-900-4000 is a customer service helpline active for information and assistance between 6:00 AM and 5:00 PM on weekdays. When calling Dermalogica customer service, users should provide all the required information, including their identification details and those concerning the issue, to ensure efficient assistance.

A single Dermalogica email, webhelp@dermalogica.com, is available to contact the company agents for all purposes. Clients with general queries or complaints or those seeking to submit feedback or suggestions can use this email for consultation. However, the responses might not be immediate and can take a few hours or days, making it less feasible than the Dermalogica contact numbers for urgent matters. Customers reaching out for general queries can also consult the featured information on the company website for self-help.

Consumers seeking to discuss their issues with the customer service team in person can arrive at the Dermalogica corporate office for a better experience. It is in the United States at 1535 Beachey Pl, Carson, California 90746, and is open Monday through Friday between 6:00 AM and 5:00 PM PT. Visiting the Dermalogica headquarters is best for critical issues and complaints. Those with general queries and concerns can also arrive at the Dermalogica address for help. However, that can be time-consuming and is not feasible for urgent matters.

To reach the business agents via the Dermalogica chat, visit the company website and click Contact Us on the homepage. That will direct you to a new page with the option Chat with Us. Click that or the chat icon at the bottom right corner of the page to connect with the company's virtual assistant. That would help resolve general issues and queries. Clients with specific and technical concerns can request to chat with a live agent by providing their name, email, and reason for consultation. After reviewing their request, the support team will respond within working hours. The Dermalogica website also features information about its services and policies that users with general queries can consult for self-help.

Dermalogica Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by email.

    Source Distribution
    47% phone 53% email
  • The best email to contact Dermalogica is webhelp@dermalogica.com.

  • The best phone number to call Dermalogica is 8003452761. 81% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Thursday and Sunday.

View full overview ›
PissedConsumer Club

Contact Information

Dermalogica Website:

Dermalogica Help Center:

Corporate Office Address:

Dermalogica
1535 Beachey Pl,
Carson, California 90746
United States

Other Info (opening hours):

Mon - Fri, 6am - 5pm PT

More contact details

Dermalogica Rating Based on 2 Reviews

Rating details

1.4
more details
Reliability
Turnaround Time
Value for money
Diversity of Products or Services

Rating stats

Rating trend

Summary of Dermalogica Customer Service Calls

16 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Dermalogica?

Product/ Service Question:

  • “Propen not working”
  • “MY FACE IS BURNT BY USING THIS PRODUCT FOR OVER A WEEK NOW”

Shipping and Delivery Question:

  • “Where is my package”
  • “To complain about wrong order”

Activation/ Cancellation Question:

  • I'm being changed for an order that I have never made. I need to cancel.

Account Question:

  • “Can't login to Dermalogica”

Payments and Charges Question:

  • “Non supply of items after payment”

Other Question:

  • “Order placed”
  • “Tegarding my classs”
  • “Hand and stone employee”

Compare Dermalogica Customer Service To

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