Contact Derek Lam Customer Service
Derek Lam Phone Numbers and Emails
Toll-Free Number:
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(855) 513-1649
Customer Service:
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(212) 929-1338
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(212) 966-1616
Derek Lam Emails:
Derek Lam Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Derek Lam is 8555131649. 80% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday and Thursday, while the shortest are on Tuesday and Saturday.
People call Derek Lam mainly because of return/ replace, account, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Derek Lam is 8555131649. 80% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday and Thursday, while the shortest are on Tuesday and Saturday.
People call Derek Lam mainly because of return/ replace, account, payments and charges.
The best email to contact Derek Lam is customerservice@dereklam.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Derek Lam Website:
Derek Lam Help Center:
Corporate Office Address:
How Good is Derek Lam's Customer Service?
Summary of Derek Lam Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Derek Lam?
Return/ Replace Question:
- “Package returned”
- “Return”
- “Returns- need to talk to a customer representative”
Request for Information Question:
- “Information about a particular jacket and it's fit”
- “I am just looking for a working number to contact production. Thanks, I am not pissed.Thanks,Eric”
- “About my order”
Payments and Charges Question:
- “I'm over charged”
- “Forgot to use discount cide”
- “Apple pay did not give chance to enter discount code”
Account Question:
- “My emails never got answered”
- “Trying to use a code for 15% off that you posted on line but there's no obvious way to use it with an order”
Other Question:
- “I need a button for jeans”
- “Price adjustment”
- “Wuestion”
Compare Derek Lam Customer Service To
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