Skip to content

Contact Derek Lam Customer Service

How to Reach a Person at Derek Lam

Verified Contact Information

Toll-Free Number:

  • 1-855-513-1649
Call Now
Send Message

Customer Service:

  • 1-212-929-1338
  • 1-212-966-1616

General Info:

info@dereklam.com

Jobs/ Career:

internships@dereklam.com
Internships
careers@dereklam.com

Media:

press@dereklam.com
Press Inquiries
customerservice@dereklam.com
sales@dereklam.com

Derek Lam Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Derek Lam Phone Number
1 (855) 513-1649
Most Popular Derek Lam Email Address
customerservice@dereklam.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
86% phone, 14% email
Common Reasons for Contact
Return/ replace, request for information, payments and charges
View full overview
PissedConsumer Club

Contact Information

Derek Lam Website:

Derek Lam Help Center:

Corporate Office Address:

Derek Lam
151 W. 26th St., 7th Fl.
New York, New York 10001
United States

Summary of Derek Lam Customer Service Calls

31 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Derek Lam?

Return/ Replace Question:

  • “Package returned”
  • “Return”
  • “Returns- need to talk to a customer representative”

Request for Information Question:

  • “I just bought skirt confirmation # UWZUF8WNY, order DL-61057 , but I made mistake ordering size 0 instead size 2 . I bought it on line “Derek LAM IO Crosby. I love this skirt so much, that I bought grey last year.”
  • “Information about a particular jacket and it's fit”
  • “I am just looking for a working number to contact production. Thanks, I am not pissed.Thanks,Eric”

Payments and Charges Question:

  • “I'm over charged”
  • “Forgot to use discount cide”
  • “Apple pay did not give chance to enter discount code”

Account Question:

  • “My emails never got answered”
  • “Trying to use a code for 15% off that you posted on line but there's no obvious way to use it with an order”

Shipping and Delivery Question:

  • “Missing package”

Product/ Service Question:

  • “To purchase DL 295 glasses”

Other Question:

  • “I need a button for jeans”
  • “Price adjustment”
  • “Wuestion”

Compare Derek Lam Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Derek Lam? What happened? What can we help you with?
Submit review Don't show this popup