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Contact Department 56 Customer Service

Department 56 Phone Numbers and Emails

Toll-Free Number:

  • (800) 548-8696
Call customer service
Send Message

Customer Service:

  • (866) 923-0001
    Returns

Legal:

  • (800) 874-2653 ext 3
    Privacy Inquiries

Department 56 Emails:

Customer Service
Legal
Privacy Inquiries
Sales/ Reservations
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How to Contact Department 56?

Most Popular Number:

(800) 548-8696

The Department 56 phone number to reach the customer service team is (800) 548-8696. The helpline is available Monday through Friday between 8 a.m. and 5 p.m. CST. You can contact the customer care agents at this number to learn more about the products, availability, collectibles, holiday village parts, and figurines. You can also use this phone line to inquire about replacement parts or repairs. The same number can be used for general feedback and complaints. If there are issues with your order, you can report the problem and initiate a return at (866) 923-0001. Privacy Policy concerns can be discussed at (800) 874-2653 ext. 3.

The Department 56 customer service email for general inquiries is customerservice@dept56.com. You can use it for questions about the company’s products, figurines, collectibles, materials, availability, and parts. The same email is appropriate for general feedback, complaints, and compliments. Returns and refunds can also be discussed via email in case there are issues with your order. Alternatively, you can contact the customer care agents by submitting your request via the official website. You can also reach the company’s sales representatives at mslittown@dept56.com. If you have questions regarding the Data Protection or Privacy Policy, email them to the Data Protection Officer at privacy@enesco.com.

The Department 56 headquarters mailing address for general information requests and official correspondence is Department 56, 7400 Flying Cloud Dr, Suite 100, Eden Prairie, Minnesota 55344, United States. The customer service team is also ready to handle your feedback, complaints, and suggestions sent to this office. The same Department 56 address can be used for return and refund requests. The Data Protection Officer is available at MGIP, LLC, c/o NECA, 603 Sweetland Avenue, Hillside, New Jersey, 07205-1799 for Privacy Policy-related matters. To check the retailer stores in your area, visit the official website and click the Find a Retailer Near You button at the bottom of the homepage.

You can visit the Department 56 website whenever you need to get in touch with the customer service team. Scroll to the bottom of the homepage and select a Customer Service option from the Let Us Help You section. Here, you will find the available ways to reach the company’s support, including phone numbers and mailing address. You can also fill out the online form at the bottom with the required information and the details of your matter to submit your request. If you prefer communicating via social media, click the platform’s icon in the bottom right corner of the page to DM the customer relations team there.

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Contact Information

Department 56 Website:

Department 56 Help Center:

Corporate Office Address:

Department 56
7400 Flying Cloud Dr, Suite 100
Eden Prairie, Minnesota 55344
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm CST


Mailing Addresses:

Enesco, LLC

500 Park Boulevard, Suite 1300,

Itasca, IL 60143-1258

United States


Enesco Canada Corporation

2425 Skymark Avenue, Unit 3,

Mississauga, ON L4W 4Y6

Canada


Enesco, LTD

Brunthill Rd,

Carlisle CA3 0EN,

United Kingdom


Enesco France

2426 RN 7,

06270 Villeneuve-Loubet,

France

More contact details

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