Denti-Cal Phone Numbers and Emails

Toll-Free Number:

  • (800) 322-6384
Send Message

Customer Service:

  • (855) 347-3310
    Dental Managed Care (BDE Line)
  • (800) 541-5555
    Internet Help Desk (Eligibility)
  • (800) 423-0507
    Medi-Cal Dental Providers
  • (916) 464-3888
    Medi-Cal Dental Services Program
  • (800) 735-2922
    TTY

Legal:

  • (866) 866-0602
    Privacy Inquiries

Denti-Cal Emails:

Customer Service
Medi-Cal Dental Services Program
Legal
Privacy Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

Denti-Cal Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Denti-Cal is 8003226384. 80% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday and Monday, while the shortest are on Wednesday and Friday. The average call time is 2 minutes.

  • People call Denti-Cal mainly because of cards, request for information and return/ replace.

View full overview ›

How to Contact Denti-Cal Customer Service?

Most Popular Number:

(800) 322-6384
Total calls: 12 Issue resolved: 1 Last call: Jun 10, 2024

Calling a specific section or department in Denti-Cal is easy because the company has allocated different numbers for most departments. Although clients can call the general Denti-Cal phone number, they can also directly phone the specific department. The general number 1-800-322-6384 is a toll-free number. The other Denti-Cal customer service phone numbers include 1-855-347-3310 for Dental Managed Care (BDL). For the Internet Help Desk, the helpline is 1-800-541-5555. Medi-Cal Dental Providers use 1-800-423-0507 as the contact number. Information regarding the Medi-Cal Dental Service Program is available at 1-916-464-3888. For TTY matters, call 1-800-735-2922.

Clients can email Denti-Cal customer service at dentalmanagedcare@dhs.ca.gov. Another email address to contact the support team is dental@dhs.ca.gov, which can also be used. If it is a legal matter or the client has privacy inquiries, the email has to be sent to privacyofficer@dhs.ca.gov. For civil rights information, send an email to civilrights@dhs.ca.gov. The Denti-Cal customer service team will read all emails and respond within one or two working days.

Before calling or writing to the company, it is recommended that clients go through the Denti-Cal website. The site answers some of the clients' questions. Denti-Cal login is necessary to access all the features of the website. To log in, the site requires the client's username and password. If a client still needs to register, follow the prompts on the site. Sometimes, a client forgets the password, but the website allows resetting it.

PissedConsumer Club

Contact Information

Denti-Cal Website:

Denti-Cal Help Center:

Corporate Office Address:

Medi-Cal Dental
P.O. Box 15539 1501 Capitol Ave., MS 0010
Sacramento, California 95899
United States

Other Info (opening hours):

Medi-Cal Dental Members

California Medi-Cal Dental Program

P.O. Box 15539

Sacramento, CA 95852-1539


California Department of Health Care Services

Medi-Cal Dental Services Division

P.O. Box 997413, MS 4900

Sacramento, CA 95899-7413


Medi-Cal Dental Providers

California Medi-Cal Dental Program

P.O. Box 15609

Sacramento, CA 95852-0609

More contact details

Denti-Cal Rating Based on 1 Reviews

Rating details

1.1
more details
Diversity of Products or Services
Insurance Plans Acceptance
Billing Practices
Reliability

Rating stats

Rating trend

Summary of Denti-Cal Customer Service Calls

15 TOTAL
CALLS
01:58 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Denti-Cal?

Cards Question:

  • “Check to see if I can get my card”
  • “Copy of daughters medical card”

Request for Information Question:

  • “Trying to find out how much I owe”
  • “Th dentist who I have been seeing is not seeing patients now. No explanation or anything. I was supposed to be getting fitted for dentures and the approval was for his office. I have been without any teeth for five months! How do I find an a new den”

Return/ Replace Question:

  • “Need a replacement”

Product/ Service Question:

  • “Insurance”

Other Question:

  • “Asking info”
  • “Dental emergency”
  • “Grevience”

Compare Denti-Cal To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

DavidShield Group
6 reviews
1.0
United Healthcare
1106 reviews
1.6
Ambetter
677 reviews
1.5
Write a review
Do you have something to say about Denti-Cal? What happened? What can we help you with?
Submit review Don't show this popup