Contact Denti-Cal Customer Service
How to Reach a Person at Denti-Cal
Toll-Free Number:
-
1-800-322-6384
Customer Service:
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1-855-347-3310Dental Managed Care (BDE Line)
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1-800-541-5555Internet Help Desk (Eligibility)
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1-800-423-0507Medi-Cal Dental Providers
Customer Service:
Legal:
Denti-Cal Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Denti-Cal Phone Number | 1 (800) 322-6384 |
| Average Calls duration | 1 minute |
| Most Popular Denti-Cal Email Address | dental@dhcs.ca.gov |
| Issue Resolution Rate | Low (17% reported full resolution) |
| Denti-Cal Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 92% phone, 8% email |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
| Prepare before the call to Denti-Cal | Date of birth, customer id or account number or email |
Contact Information
Denti-Cal Website:
Denti-Cal Help Center:
Corporate Office Address:
Other Info (opening hours):
Medi-Cal Dental Members
California Medi-Cal Dental Program
P.O. Box 15539
Sacramento, CA 95852-1539
California Department of Health Care Services
Medi-Cal Dental Services Division
P.O. Box 997413, MS 4900
Sacramento, CA 95899-7413
Medi-Cal Dental Providers
California Medi-Cal Dental Program
P.O. Box 15609
Sacramento, CA 95852-0609
Summary of Denti-Cal Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Denti-Cal?
Product/ Service Question:
- “To see if they ok my insurance to get dentures”
- “I know little English.Please call back with Hindi interpreter.I have Kaiser insurance Senior Advantate CMD-H8794-004 plan . I need to have Denture .Where I have to go please call me back.”
- “Insurance”
Request for Information Question:
- “Checking on an approval for a root canal”
- “Trying to find out how much I owe”
- “Th dentist who I have been seeing is not seeing patients now. No explanation or anything. I was supposed to be getting fitted for dentures and the approval was for his office. I have been without any teeth for five months! How do I find an a new den”
Shipping and Delivery Question:
- “Because I’ve had no teeth since 2017 I’m 67 years old I choke on everything I’ve been to three dentists. I get the same crap they tell me then Cal Matt Acct they don’t know what you’re talking about. Can you please help me everybody else ge”
- “Dental location”
Cards Question:
- “Check to see if I can get my card”
- “Copy of daughters medical card”
Return/ Replace Question:
- “Need a replacement”
Other Question:
- “Denti-cal got me fired by my dentist. They don’t like the way you all treat me with my disabilities trying to give me something I can’t use”
- “Agent”
- “Asking info”
Compare Denti-Cal Customer Service To
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