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Contact Denti-Cal Customer Service

How to Reach a Person at Denti-Cal

Verified Contact Information

Toll-Free Number:

  • 1-800-322-6384
Call Now
Send Message

Customer Service:

  • 1-855-347-3310
    Dental Managed Care (BDE Line)
  • 1-800-541-5555
    Internet Help Desk (Eligibility)
  • 1-800-423-0507
    Medi-Cal Dental Providers
  • 1-916-464-3888
    Medi-Cal Dental Services Program
  • 1-800-735-2922
    TTY

Legal:

  • 1-866-866-0602
    Privacy Inquiries

Customer Service:

dentalmanagedcare@dhcs.ca.gov
Medi-Cal Dental Services Program
dental@dhcs.ca.gov

Legal:

privacyofficer@dhcs.ca.gov
Privacy Inquiries
civilrights@dhcs.ca.gov

Denti-Cal Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Denti-Cal Phone Number
1 (800) 322-6384
Average Calls duration
1 minute
Most Popular Denti-Cal Email Address
dental@dhcs.ca.gov
Issue Resolution Rate
Low (17% reported full resolution)
Denti-Cal Customer Service Rating
4 out of 5
Overall Customer Sentiment
Mostly satisfied
View full overview

How to Contact Denti-Cal Customer Service?

Most Popular Number:

(800) 322-6384
Total calls: 19 Issues resolved: 2 Last call: Dec 11, 2025

Calling a specific section or department in Denti-Cal is easy because the company has allocated different numbers for most departments. Although clients can call the general Denti-Cal phone number, they can also directly phone the specific department. The general number 1-800-322-6384 is a toll-free number. The other Denti-Cal customer service phone numbers include 1-855-347-3310 for Dental Managed Care (BDL). For the Internet Help Desk, the helpline is 1-800-541-5555. Medi-Cal Dental Providers use 1-800-423-0507 as the contact number. Information regarding the Medi-Cal Dental Service Program is available at 1-916-464-3888. For TTY matters, call 1-800-735-2922.

Clients can email Denti-Cal customer service at dentalmanagedcare@dhcs.ca.gov. Another email address to contact the support team is dental@dhcs.ca.gov, which can also be used. If it is a legal matter or the client has privacy inquiries, the email has to be sent to privacyofficer@dhcs.ca.gov. For civil rights information, send an email to civilrights@dhcs.ca.gov. The Denti-Cal customer service team will read all emails and respond within one or two working days.

Before calling or writing to the company, it is recommended that clients go through the Denti-Cal website. The site answers some of the clients' questions. Denti-Cal login is necessary to access all the features of the website. To log in, the site requires the client's username and password. If a client still needs to register, follow the prompts on the site. Sometimes, a client forgets the password, but the website allows resetting it.

PissedConsumer Club

Contact Information

Denti-Cal Website:

Denti-Cal Help Center:

Corporate Office Address:

Medi-Cal Dental
P.O. Box 15539 1501 Capitol Ave., MS 0010
Sacramento, California 95899
United States

Other Info (opening hours):

Medi-Cal Dental Members

California Medi-Cal Dental Program

P.O. Box 15539

Sacramento, CA 95852-1539


California Department of Health Care Services

Medi-Cal Dental Services Division

P.O. Box 997413, MS 4900

Sacramento, CA 95899-7413


Medi-Cal Dental Providers

California Medi-Cal Dental Program

P.O. Box 15609

Sacramento, CA 95852-0609

More contact details

Summary of Denti-Cal Customer Service Calls

22 TOTAL
CALLS
01:07 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Denti-Cal?

Product/ Service Question:

  • “To see if they ok my insurance to get dentures”
  • “I know little English.Please call back with Hindi interpreter.I have Kaiser insurance Senior Advantate CMD-H8794-004 plan . I need to have Denture .Where I have to go please call me back.”
  • “Insurance”

Request for Information Question:

  • “Checking on an approval for a root canal”
  • “Trying to find out how much I owe”
  • “Th dentist who I have been seeing is not seeing patients now. No explanation or anything. I was supposed to be getting fitted for dentures and the approval was for his office. I have been without any teeth for five months! How do I find an a new den”

Shipping and Delivery Question:

  • “Because I’ve had no teeth since 2017 I’m 67 years old I choke on everything I’ve been to three dentists. I get the same crap they tell me then Cal Matt Acct they don’t know what you’re talking about. Can you please help me everybody else ge”
  • “Dental location”

Cards Question:

  • “Check to see if I can get my card”
  • “Copy of daughters medical card”

Return/ Replace Question:

  • “Need a replacement”

Other Question:

  • “Denti-cal got me fired by my dentist. They don’t like the way you all treat me with my disabilities trying to give me something I can’t use”
  • “Agent”
  • “Asking info”

Compare Denti-Cal Customer Service To

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