I was charged over $200 because the office didn't know what CIGNA would cover.OK!
But a week later I received the statement from CIGNA and it said I only owed $93.00. I called dental works and was told it was in processing and they would refund the difference when CIGNA sent the statement. Two weeks later, I called..still in processing..I called CIGNA thaey said "B..S.." the statement was out a week ago. After not hearing for 3 more weeks, I called local office and again "it was in processing at CIGNA".
I filed a dispute with Capital One and they put the money back in my acct in one day and would write Dental Works for me.
I still have not heard a word from Dental Works and it's now 3 months.
More Review Details
- Product or service
- Service Overcharge
- Review category
- Hospitals, Clinics and Medical Centers, Doctors