1 comment
Not resolved

I'm not sure where to begin about this office.I went there years ago and I never really liked it because of how unorganized it was.

No one knew what was going on. They had to ask several people back and forth about things. I decided to give it another try because my son needed some work done ASAP. Well I had an appointment with my son...

Took him out of school and everything for this appointment. We get there and they tell me they never received the email that had my sons xrays from another doctor. So the appointment ended up being pointless but at least I was able to get an idea of how much everything was going to cost. I cant complain about the doctor we had.

She was very sweet and mentioned to me to call the office and tell them to tell her when the email was sent because then she could give me the exact price of everything. So today that is what I did. Thankfully I had the other doctor office email the xrays to my personal account just in case. Of course Dental Health Associates called me and told me they never received the email.

So i personally went in to make sure they got it so I could get the new pricing... The second I opened my mouth the one receptionist cut me off and was kinda nasty and asked for my sons birth date. I was like um ok and gave her the info. Then she starts telling me with an attitude that i need to send in the xrays.

I was thrown back because I was like huh? I was explaining that to her when i first started talking - i was there to make sure they would get the xrays. I explained this again to her. She no lie...

she rolled her eyes at me and then went to talk to another woman. At this point i was annoyed. I wasn't nasty though. That is the interesting part.

I thought she was rude but i was still very respectful. The woman even sneezed and I said bless u to her. So i stood there waiting for the email to go in..finally she says they got it and i said ok..and was trying to mention to have the doctor call me with the new price... but i couldn't get that out of my mouth without her saying "Sooo we are done here!" I was like what?

I said no i need the doctor to give me a new price . She then starts telling me to calm down with my attitude and waving her hand in my face. At that point i was so upset. I was like i don't have an attitude...

they second i walked in you had one. I was like your the one waving your hand in my face. I then asked for my doctor referral back. I cant believe that even happened.

Its like she didn't have time to listen to what i needed to say.Just so unprofessional.

Review about: Unprofessional Service.

Review #459297 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Dental Health Associates PA?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#981476
If you didn't like the office to start with, why did you return? It's not like there are not dentists on every streetcorner. If one doesn't please you, try another! But once you find a good one, stick with him or her!

You May Also Like

"If you were or still are a member of Kaiser & you had an appointment on January 19, 2012 it is most likely that someone else received your medical information..." Read more
"I have been told by six people at Kaiser that my doctor no longer works at Kaiser Permanente & I need to make an appointment with the new doctor I..." Read more
" PLEASE READ THIS... DO NOT LEAVE FEEDBACK FOR THEM UNTIL ALL YOUR PROCEDURES ARE COMPLETE! I had all my teeth removed painlessly there, that is what I gave them..." Read more
"I was told by my periodontist that as soon as the technology for implants improved I should get them and I did for my whole mouth. And it was..." Read more
"I ordered seat covers, a cargo area cover and Weathertech floor mats. The first problem was that when I placed my order the shipping amount was listed as $19. It..." Read more
"These fit like a good custom seat cover without the price tag for my 1994 bucket seat Hardbody truck. I did remove the seats from the truck in order to..." Read more
"o after being a thumbtack pro since 2013 when the company first made their initial day break, I received an email at 4 AM this morning telling me that my..." Read more
"1.Getting back your Lost lover quick as possible 2.Business problems as in boosting your business with more customers 3.Marriage fixing , no more separation of properties in courts of law..." Read more