DeMontrond Buick GMC - Caught dealership in Bait and Switch, leather seats.
Purchased a 2014 Buick Enclave from Demontrond in Houston Tx, on July 28, with leather seats.When I came on August 1 to pick it up, the so called leather seats I had ordered were after market seats (which was never told to me) and completely covered front and back with puckered, and rippled leather everywhere.
The leather was cut to short and was marked leather but had a foam like backing on it like vinyl, tag said Katzkin. I have lots of pictures. They had the car in the dealership "cooling off" . They told us to make it nice for when we got in it...it was really to cool off the leather in hopes that is would shrink.
They did refund my money after I told them that if they were not willing to give me factory seats like I thought I was getting, then we were not taking possession of the car. We now were without a car, since they took back the lease on Monday, we had to literally walk down the street to rent a car for a week or so , so we can go look for another car AND worst of all my credit now shows a car on it that I dont own, at least until they can correct the paper work. AND I am very sure my credit score will go down because of all this. ...They tried very hard to pull a fast one on us, but we thankfully caught them.
I only wonder how many others they have pulled this on...and how many more they intend to pull it on.
Thank you for your time.
More Review Details
- Product or service
- 2014 Buick Enclave
- Review category
You May Also Like
- "Bought a new 2014, wildcat within 6 months the front fiberglass Cap begin to oxidize from the top to the bottom. Contacted Forest River in Dallas, Oregon and talked with..."
- "Look at the attached pic. How embarrassing and it has Keystone's name on the front of the cap for negative advertising. Keystone won't replace the cap because they..."
- "In recent Consumer Reports, the second generation Prius has shown to have issues with the electrical reliability of the vehicle despite its overall high reliability ratings. As an owner of..."
- "BEWARE - what you see in the model home is the quality that you will get. Model homes are built in 2 months tops, rushed and hurried with..."
- "I'm giving this gym two out of five stars only because it's a really nice gym. Very nice layout, lots of space, plenty of equipment and for the most part,..."
- "We took our 2012 Outback to Camping World in Katy TX to have an additional AC installed. Having just one AC didn't cut it. We dropped of our travel traler..."
- "I got a Tee Shirt instead of a Hoodie I ordered and I haven't gotten anything back from then other than canned responses. The hoodie was a XL Men's hoodie...."
- " We arrived at the Red Roof Inn Sharonville Ohio we checked in and took showers As We Lay Down we noticed there were two roaches crawling on the wall..."
- "Hi, My Order was Declined but it was already paid! I ordered an item from lazada which is "ZJ - 5802LD Mini Portable Android Bluetooth 2.0 58mm Thermal Receipt Printer..."