Democrat and Chronicle Phone Numbers and Emails

Toll-Free Number:

  • (800) 790-9565
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Customer Service:

  • (585) 232-7100

Democrat and Chronicle Emails:

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Democrat and Chronicle Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Democrat and Chronicle is 5852327100. 56% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Thursday.

  • Be prepared for the call as Democrat and Chronicle may ask you for the following information to identify you as a customer: address or first and last name.

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Contact Information

Democrat and Chronicle Website:

Democrat and Chronicle Help Center:

Corporate Office Address:

Democrat and Chronicle
245 E. Main
Rochester, New York 14604
United States

Other Info (opening hours):


Monday - Friday: 8:00am - 7:00pm

Saturday: 7:00am - 11:00am

Sunday and Holidays: 7:00am - 11:00am

Mailing Address:

Gannett Co., Inc.

7950 Jones Branch Drive,

McLean, VA 22107


Avenue Huart Hamoir 71,

1030 Brussels, Belgium

More contact details

Democrat and Chronicle Rating Based on 3 Reviews

Rating details

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Price Affordability
Product or Service Quality
Customer service
Value for money

Rating stats

Rating trend

How Good is Democrat and Chronicle's Customer Service?

Anaysia Ppm
Anaysia Ppm
Feels Disappointed | Apr 15, 2024

Not very happy that I did not receive my Sunday paper on April 14.

Read full quote
Terisa Bdr
Terisa Bdr
Feels Disappointed | Nov 01, 2023

No one calls back, ever. I have not had a paper in 16 days. No one cares.

Read full quote

Summary of Democrat and Chronicle Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Democrat and Chronicle?

Shipping and Delivery Question:

  • “Didn't receive my Sunday newspaper”
  • “Delivery's”
  • “Papers not delivered all week”

Account Question:

  • “Subscription”

Cards Question:

  • “New Visa Card number”

Activation/ Cancellation Question:

  • “Cancell”

Other Question:

  • “No paper”
  • “I want to talk to a human”
  • “Missing part of the paper. Arts and business sections”

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