I purchased a DeLonghi Pump Espresso Machine Model # EC702 last fall.It came with a full 1 year warranty and is 3 months old.
It leaks water like a sieve from the boiler outlet into the coffee filter lever holder where the coffee sits. It drips and drips when the steam is off. After finishing making the espresso, the unit continues to drip indefinitely until it is totally switched off. I've contacted the company for warranty service but DeLonghi has refused to honor the warranty due to the store I purchased it from.
DO NOT BUY ANYTHING FROM DELONGHI!
They are a rip-off!
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What I liked
What I disliked
- Warranty and customer service
- Reason of review:
- Warranty issue
- Preferred solution:
- Deliver product or service ordered
- Monetary loss:
- Product or service
- Delonghi Ec702 Pump Expresso Machine
- Review category
- Appliances and Electronics
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