I tried to buy this holiday sale deal, but it would not put the correct price in my shopping cart.
I contacted dell, they said it had expired, but the sale had only started within the minute I added it to the cart. I had them on the phone within 17 minutes explaining the situation.
They would not honor the sale price.
Is this Bait and switch?
Wanted me to pay an extra $70
They then told me they would call me back within 30 minutes to work this problem out. I never heard back from them.
I've had Dell computers in the past, but will no longer be a Dell customer.
More Review Details
What I liked
What I disliked
- Customer service
- Reason of review:
- Pricing issue
- Preferred solution:
- Price reduction
- Monetary loss:
- Product or service
- Inspiron 14 3000 Series Laptop
- Review category
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