DO NOT BUY delias Pale Jacquard Sweater

2 of 36 Delias reviews

Got this item after Christmas.Worn it right away and after about two hours of wearing it, someone noticed that there was a large hole under the left arm.

Apparently, the defected seam broke. Complained to delias, and after 10 days of no response from delias, I called in. After excuses from their Customer Service team, they finally said that since the item had been worn, they couldn't offer a return because the item was defective after wear. This is understandable if the sweater itself wasn't defective!

Who paid for a sweater for 10 minutes of use??? If I had washed this item after I got it, it would have ripped apart in the washing machine, and I wouldn't have known that the sweater was defective.

I'm never buying from delias again.Their quality is not what it used to be.

This review is a subjective opinion of a user.
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Product or Service Quality
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  • What I liked
    • Quality of their products in the past
  • What I disliked
    • Current product quality and how they handled their customers

Reason of review:
Bad quality
Preferred solution:
Full refund
Product or service
Delias Pale Jacquard Sweater
Review category
Footwear and Clothing
review #988867

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2 of 36 Delias reviews

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