Contact Deerwood Bank Customer Service

Unlike its official helplines, the company does not have multiple contact emails. Instead, users can submit all their inquiries and complaints to info@deerwoodbank.com. For effective and focused responses, elaborate on the problem as much as possible and provide a clear subject line to get directed to the relevant department. After reviewing the request, Deerwood Bank customer service will respond within several hours or a day.

Deerwood Bank operates multiple branches across Minnesota, each with its own set of hours. For instance, the lobby hours for the company's Baxter branch are from 8:30 AM to 5:00 PM, Monday through Friday. The drive-through hours for the same office are from 7:30 AM to 6:00 PM, Monday through Friday, and from 8:30 AM to 12:00 PM on Saturday. To consult the Deerwood Bank customer service in the Sartell office, the visiting hours are Monday through Thursday, from 9:00 AM to 4:00 PM. Those consulting on Friday can reach out between 9:00 AM and 5:00 PM for quick assistance. The drive-through hours for this branch vary slightly and are between 7:30 AM and 5:30 PM Monday through Thursday. For a consultation on Friday, the Deerwood Bank hours are between 7:30 AM and 6:00 PM. The customer care team is also available in this branch on Saturday between 8:00 AM and 12:00 PM.

Along with the official helplines and emails to consult specific departments, the company's official website features a contact request form to submit online inquiries. Clients can access it on the Contact Us page and complete it by providing their full name, email address, phone number, and a brief description of their issue. Another option for reaching Deerwood Bank’s customer service is via the secure messaging feature, which can be accessed by logging into your online banking account. This option enables clients to send and receive confidential information directly with the customer service representative, providing a safer alternative to emailing and the online form in sensitive cases. The company also has an active presence on several social media platforms, including Facebook, Instagram, LinkedIn, and YouTube, where clients can follow for quick consultations and regular updates.