DebtBusters Phone Numbers and Emails

Customer Service:

  • +2 786 136 5915
    New Enquiries
  • +2 786 999 0606
  • +2 786 136 5914


  • +2 721 206 9977
    Press Inquiries

DebtBusters Emails:

General Info
Press Inquiries
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DebtBusters Contact Information

DebtBusters Website:

DebtBusters Help Center:

Corporate Office Address:

5th Floor, 11 Adderley Street
Cape Town, Western Cape 8000
South Africa

Other Info (opening hours):


Monday - Thursday: 7:00am - 9:00pm

Friday: 7:00am - 6:00pm

Saturday: 9:00am - 12:30pm

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DebtBusters Rating Based on 6 Reviews

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Summary of DebtBusters Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call DebtBusters Customer Service?

Payments and Charges Question:

  • “Payment arrangement Account and contact details”
  • “Change of payment”
  • “Re debit order”

Account Question:

  • “Account enquiries”
  • “Accounts not paid. Creditors keep calling”
  • “I registered my account but when logging in it states that my account is locked”

Activation/ Cancellation Question:

  • “Want to cancell one of my life cover”
  • “I need cancelation letter”

Request for Information Question:

  • “RequestNg clearance certificate”

Other Question:

  • “I need to speak to my debt councillor”
  • “Need clarity”
  • “I'm blacklisted”


DebtBusters Privacy Policy
This Privacy Policy governs the manner in which IDM Group (Debtbusters, Company's, treats The Customer's personal information collected electronically when The Client of Debtbusters use Company's website Debtbusters respect The User's privacy and The Customer's personal information and for this reason, take all reasonable measures, in accordance with this Policy, to protect The Client's personal information and to keep it confidential. With The Customer's implied consent. Debtbusters have physical, technological and procedural security safeguards in place and will use Debtbusters's' best endeavours to protect The Client's personal information. Personal information refers to information that identifies or relates specifically to The User of Website for example, The Customer's name, email address; income group etc. In short, any information that know about The User of Website will be regarded as The User's personal information.
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DebtBusters FAQ
Debt review is the process whereby a debt counsellor assesses client's outstanding debts, consults with credit providers on the client's behalf and assists the client in establishing an affordable monthly payment plan that incorporates both earning and living expenses. While a client is under debt review, the credit bureaus will flag their profile as 'under debt review', which will prevent the client from borrowing any more funds during the process. Once The Customer have finished paying off The Customer's unsecured debt, settled The Client's vehicle finance account/s and The User's home loan account is up to date The User will qualify to receive a clearance certificate. All DebtBusters requires are the paid up letters which prove all the accounts included under Debt review are now settled. Debt Counselling is a formal process, which is governed by the National Credit Act.
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DebtBusters reviews and complaints

DebtBusters is ranked 33 out of 231 in Collection Agencies category

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