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Contact DC Water Customer Service

DC Water Phone Numbers and Emails

Customer Service Number:

  • (202) 354-3600
Call customer service
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Customer Service:

  • (202) 354-3750
    Credit and Collections
  • (202) 612-3440
    Drinking Water Division
  • (202) 612-3500
    Meter Operations
  • (202) 646-8600
    Permit Operations
  • (202) 787-2479
    Security Office (Non Emergency)
  • (202) 787-2339
    TDD-TYY Hearing Impaired

Emergency/ Hotline:

  • (202) 787-7911
    Security Office
  • (202) 612-3400
    Water and Sewer (24 Hour)

General Info:

  • (202) 787-2000

Media:

  • (202) 787-2200

DC Water Emails:

Accessibility
Accounting/ Billing
Installment Payment
Customer Service
Drinking Water Division, Restore Water Service
General Info
Legal
Media
PissedConsumer Club

Contact Information

DC Water Website:

DC Water Help Center:

Corporate Office Address:

District of Columbia Water and Sewer Authority
1385 Canal St. SE
Washington, District Of Columbia 20003
United States

Other Info (opening hours):

Phone Support Hours:

Monday - Friday: 8:00am - 5:00pm


Mailing Address:

5000 Overlook Ave. SW

Washington, DC 20032

More contact details

Fax:

+1(202) 787-2333

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