Davison Inventions's reply to:

Davison Inventions - Davison sold me a copyrighting product for $9300

Davison Inventions' reply:

To Mr. Enver Sejdiu - Report # 436801,

We understand that customer service is vital in all businesses and is imperative when operating a successful business. Customer concerns upset everyone and our staff works very hard to troubleshoot them so communication errors are kept to a minimum. Unfortunately, despite our best efforts, clients are occasionally dissatisfied. You raised your concerns and we have attempted to address those concerns, even our company President has attempted to directly address your concerns. You have now chosen a new forum to voice your dissatisfaction.

Your posting has a thread of truth ? specifically that you entered into an agreement for research services which were performed, following that initial service you entered into an agreement for the design and construction of a product sample, a proposed design was submitted for your approval and you did not approve the design. Unfortunately, that is where the truth ends. Your post implies that you were provided with an evaluation of your idea. The disclosure statements you acknowledged BEFORE entering into any contract, as well as the contracts themselves, are explicitly clear that Davison does not provide evaluations of product ideas. Your post claims the proposed design ?had absolutely nothing to do with my idea?. It is important to note that Davison is not a prototype manufacturer that creates a product sample based upon the client?s preconceived notions. Davison is a design and development firm whose goal is to create a product sample that is a cost-effective solution to the problem identified by the client. The contract explicitly states that there may be modifications, sometimes significant, to the client?s proposed solution. Also, the contact explicitly states that use of OEM parts is anticipated. Further, even if the contract stated the product sample was to be designed exactly as your pre-conceived idea, you did not provide any specifications, plans, schematics or any information that would permit the company to make it and you acknowledged that in the contract.

The most concerning issue is your refusal to discuss a re-design of the product sample. The express purpose of securing a client?s approval of the design, before the physical product sample is constructed, is to resolve any issues at the early stage of the development process. You did not approve the initial proposed design, which is fine. However, despite our efforts, you have refused to discuss changes to the design. Davison remains willing to address those concerns.

For over 23 years, Davison has helped everyday people prepare and present their ideas to corporations, manufacturers, and retailers to see if they would be willing to license the product ideas. Our exclusive idea to product method is responsible for more products on the store shelves than any other competitor in this industry.
Quick facts about Davison and our process

We are based in Pittsburgh, PA and works with clients from around the world.
... Show full reply have been in business since 1989.
Our products have been sold by over 1,000 stores & online retailers.
We design, build and package products for both individuals and corporate clients.
Our staff of 250 plus are dedicated to helping bring new product ideas to life.
Our staff has won numerous design awards for innovative product designs.
We are a member of the Online Business Bureau and other affiliate groups.

We encourage any questions or concerns be brought to our attention at CCA@davisoninvents.com. Maybe we can help. Thank you.
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