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Contact Davines Customer Service

Davines Phone Numbers and Emails

Toll-Free Number:

  • (833) 236-2172
    CCPA Inquiries
Call customer service
Send Message

Customer Service:

  • (212) 924-3648

Headquarters:

  • +39 052 196 5611

Davines Emails:

Customer Service
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Davines Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Davines Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call Davines is 8332362172. 68% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday and Wednesday, while the shortest are on Saturday. The average call time is 1 minute.

  • Be prepared for the call as Davines may ask you for the following information to identify you as a customer: phone number.

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PissedConsumer Club

Contact Information

Davines Website:

Davines Help Center:

Corporate Office Address:

Davines
Via Don Angelo Calzolari, 55
Parma, Emilia-Romagna 43126
Italy

Other Info (opening hours):

Hours:

Monday - Thursday: 9 am – 5.30 pm ET

Friday: 9 am - 1 pm ET


Other Locations:

306 Des Voeux Road, 5/F YuesHouse,

Hong Kong, Hong Kong 999077, HK


28, Rue des Petites Ecuries,

Parigi, Ile-de-France 75010, FR


Boreelplein 67,

Deventer, Overijssel 7411, NL


14 Grays Inn Road,

London, Londra WC1X 8HN, GB


61 N 11th St, Brooklyn,

New York 11249, US


Avenida Colonia del Valle 420,

Del Valle Centro, Citta del Messico 03100, MX

More contact details

Davines Rating Based on 10 Reviews

Rating details

2.0
more details
Customer service
Discounts and Special Offers
Turnaround Time
Product or Service Quality

Rating stats

Rating trend

How Good is Davines's Customer Service?

Morine Xfn
Morine Xfn
Feels Disappointed | May 14, 2025

I left a voice mail, no one called but I received a text or email to fill out - then there was no way to send it
Nothing resolved

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Doris A Uae
Doris A Uae
Feels Disappointed | Feb 05, 2025

Good product but they need a bit more customer care.

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Margarette Oia
Margarette Oia
Feels Disappointed | May 06, 2024

I still have yet been contacted to purchase salon profit my salon and wanted to carry there color line but no response

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Summary of Davines Customer Service Calls

68 TOTAL
CALLS
00:55 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Davines?

Product/ Service Question:

  • “I’m missing a product from a recent order two weeks ago and have not received confirmation that has shipped and yet it shows unfulfilled but paid online”
  • “Missing product from order”
  • “Product returned by usps”

Shipping and Delivery Question:

  • “I haven't received a call back”
  • “My order has not arrived!”
  • “Item arrived damaged”

Return/ Replace Question:

  • “Keune 7.43 color. Change to Davines”
  • “Change order”
  • “Conditioner was not full. Either packed poorly or got someone’s return”

Payments and Charges Question:

  • “Cosmetology discount”
  • “Order overcharge”

Activation/ Cancellation Question:

  • “Cancel order”

Request for Information Question:

  • “To ask questions about color line and place an order”

Other Question:

  • “Regarding my order”
  • “Ordsr”
  • “Spray can won’t soray”

Compare Davines Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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