DAVIDsTEA Phone Numbers and Emails

Toll-Free Number:

  • (855) 702-3006
Send Message

Customer Service:

  • +1 438 814 1941
    Montréal

DAVIDsTEA Emails:

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Contact Information

DAVIDsTEA Website:

DAVIDsTEA Help Center:

Corporate Office Address:

DavidsTea (USA) Inc.
5430 Ferrier
Mont-Royal, Quebec H4P 1M2
Canada

Other Info (opening hours):

Customer Service Hours (ET):

Monday - Friday: 9:30AM-7:00PM

Saturday - Sunday: 10:00AM-5:00PM

More contact details

DAVIDsTEA Rating Based on 8 Reviews

Rating details

1.4
more details
Reliability
Product or Service Quality
Price Affordability
Customer service

Rating stats

Rating trend

How Good is DAVIDsTEA's Customer Service?

Catharine P Jym
Catharine P Jym
Feels Neutral | Dec 10, 2023

I still haven't received my order of tea yet.

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Telecia Wui
Telecia Wui
Feels Satisfied | Oct 13, 2023

The representative on the phone was great. I have received e-mails from her. They are trying to resolve the issue.

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Amaar Kot
Amaar Kot
Feels Disappointed | Sep 27, 2023

Still have not received a confirmation of shipping. You were quick to put the amount on my credit card but I am still waiting for confirmation of shipment

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Summary of DAVIDsTEA Customer Service Calls

42 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call DAVIDsTEA?

Shipping and Delivery Question:

  • “Where is my order.”
  • “Where is my order”
  • “Did not receive confirmation order I placed this morning”

Product/ Service Question:

  • “Product not delivered sitting some where in transit”
  • “Out of stock”

Cards Question:

  • “I have lost the email for my gift cards”

Payments and Charges Question:

  • “Problems with billing”

Staff Question:

  • “Poor service”

Other Question:

  • “Disappointed in a matcha tea order”
  • “My points”
  • “Orders”

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