Davids Bridal - Review about Return Policy from Gainesville, Florida

44 of 506 Davids Bridal reviews

I am not happy with the David's Bridal return policy.Recently my friend's wedding was officially canceled.

They were suppose to get married back in Feb, but the groom was deployed, and decided to postpone the wedding. He returned safely, and they decided to set the wedding in May. So I bought my dress back in Dec., apparently DB's policy is 14 days after receiving to return. Then the customer service rep told me on the phone to try to sell on eBay or Amazon.

I know one thing, if I were to get married, will not ever buy my dress from DB.Not impressed!!

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Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Customer service
Discounts and Special Offers

Reason of review:
Product or service
Return Policy
Review category
Footwear and Clothing
review #826658
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44 of 506 Davids Bridal reviews

Apr 09, 2016 #1141965 Gainesville, Florida, United States

I should mention that I found out my friend's wedding was cancelled a few days ago. I talked with the representative today. She was very unsympathetic and for future references, no representative should suggest selling the dress online bc your return policy ruins lives! It's just plain evil

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