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Contact Darn Tough Customer Service

Darn Tough Phone Numbers and Emails

Toll-Free Number:

  • (877) 327-6883
    Toll-free
Call customer service
Send Message

General Info:

  • (802) 444-1800

Darn Tough Emails:

Customer Service
Legal
DMCA Inquiries, Privacy Inquiries
Is this your business?

How to Contact Darn Tough?

Most Popular Number:

(877) 327-6883
Toll-free
Total calls: 15 Issues resolved: 3 Last call: Nov 11, 2024
author avatar
PissedConsumer Reporter

Darn Tough phone number for customer support is 877-327-6883. This is a toll-free line for general consumer assistance. If you are looking for more information about the company and its products, call 802-444-1800. All support lines are available Monday through Friday from 9 am to 5 pm EST.
Contact Darn Tough customer support team to get help with refunds and returns, item exchanges and warranties, payment methods and charges.

If you want to reach out to the company via email, send your message to support@darntough.com. Darn Tough email for contacting the corporate legal department is dtcadmin@darntough.com (DMCA inquiries). If you have a privacy inquiry, send it to admin@darntough.com.
If you prefer messaging, you can get connected with a live customer care representative via Darn Tough live chat.

The company is headquartered in Vermont. Darn Tough address for mailing is 364 Whetstone Drive,
Northfield, Vermont 05663, United States. If you would like to contact a specific brand store, click the “Find a Store” button at the bottom of the page and check out the list of all locations to find the one you need.

Darn Tough customer support department operates Monday through Friday between 9 am and 5 pm EST. If you contact the support team outside these hours, they will get back to you the next business day.
Speaking about the website, you can navigate it and shop at any time.
However, please note that the customer service hours can change during the holidays, and the company can even be off for a couple of days during winter celebrations.

To contact the company via Darn Tough website, click the message-shaped button in the lower right corner of the page. To proceed and get in touch with the live agent, choose “Get Help from a Human” option. If you don’t want to connect with a live person, you can use the chat as a virtual assistant and get help with your order, warranty, delivery etc.

Darn Tough Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call Darn Tough is 8773276883. 88% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday and Tuesday.

  • People call Darn Tough mainly because of return/ replace, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Darn Tough Website:

Darn Tough Help Center:

Corporate Office Address:

Darn Tough
364 Whetstone Drive
Northfield, Vermont 05663
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00 am - 5:00 pm EST

More contact details

Darn Tough Rating Based on 6 Reviews

Rating details

4.0
more details
Exchange, Refund and Cancellation Policy
Value for money
Website
Diversity of Products or Services

Rating stats

Rating trend

Summary of Darn Tough Customer Service Calls

17 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Darn Tough?

Return/ Replace Question:

  • “Return”
  • “Trouble submitting return”
  • “Return of gift, no order number”

Request for Information Question:

  • “Question about a return”
  • “Sock warrenty questions”
  • “Help with picking socks”

Shipping and Delivery Question:

  • “Missing item”

Product/ Service Question:

  • “Warranty”

Other Question:

  • “Was scammed”
  • “Check availability of a sock”
  • “Sent socks in for holes may 21 2022 no responce”

Compare Darn Tough Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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