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Contact Danville Utilities Customer Service

How to Reach a Person at Danville Utilities

Verified Contact Information

Customer Service Number:

  • 1-434-799-5155
Call Now

Emergency/ Hotline:

  • 1-434-773-8300
    Electric
  • 1-434-799-5284
    Water And Gas

Accounting/ Billing:

  • 1-434-799-5125
    Bill balances and payments

Jobs/ Career:

  • 1-434-799-5241

Customer Service:

customerservice@danvilleva.gov
Send Message

Danville Utilities Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Danville Utilities Phone Number
1 (434) 799-5155
Most Popular Danville Utilities Email Address
customerservice@danvilleva.gov
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
90% phone, 10% email
Common Reasons for Contact
Staff, product/ service, payments and charges
View full overview

How to Contact Danville Utilities?

Users can get quick answers to general queries by calling the customer care team at 1 (434) 799-5155 during working hours. The helpline, 1 (434) 773-8300, is available for reporting emergency electrical issues. Those seeking to discuss water or gas-related issues can use the Danville Utilities phone number, 1 (434) 799-5284, to reach the relevant department for assistance. For questions regarding bill balances and payments, dial 1 (434) 799-5125. Lastly, 1 (434) 799-5241 is available to contact business agents for career-related inquiries during Danville Utilities’ hours of operation.

Clients who wish to contact Danville Utilities’ customer service via email can use customerservice@danvilleva.gov. This option is available to submit all requests, including general queries, technical issues, security concerns, and feedback. However, to direct their request to the relevant department, users must share all required details and a clear subject line. It is also essential to reach out during regular support hours to ensure a quick follow-up.

The company's headquarters are in Virginia. Clients who wish to contact Danville Utilities by mail or in person can use the following address: 311 Memorial Drive, Danville, Virginia 24541, United States. Those sending a letter must share all relevant information to support their claims and wait a few days to a few weeks for a response. Meanwhile, users who intend to attend in person must confirm the department's opening hours and book an appointment in advance.

Customers can visit the company's offices or contact agents online Monday through Friday, 8:30 AM to 5:00 PM. Any requests submitted outside the Danville Utilities hours may not be handled efficiently. Instead, the customer support team will follow up on the next business day in such cases.

The easiest way to contact Danville Utilities’ customer service online is to complete the form on the company’s official website. To do so, users can visit the website’s Contact Us page and complete the form by providing their full name, email address, phone number, account number, and message. Once done, they can click on Submit so an agent from the relevant department can review the request and assist them efficiently. Clients can also access the staff directory and plenty of self-service information to resolve general queries on the same page.

PissedConsumer Club

Contact Information

Danville Utilities Website:

Danville Utilities Help Center:

Corporate Office Address:

Danville Utilities
311 Memorial Drive
Danville, Virginia 24541
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30 AM - 5:00 PM

More contact details

Fax:

+1434-797-8972

Why Customers Call Danville Utilities?

Top Reasons of Customers Calls

  • Payments and Charges 29%
  • Staff 14%
  • Product/ Service 14%
  • Website/ Application 14%
  • Request for Information 14%
  • Customer Inquiries & Issues 14%

Payments and Charges

29%
  • "Billing.Depy"
  • "Taxes"

Staff

14%
  • "New service"

Product/ Service

14%
  • "Power outage"

Website/ Application

14%
  • "I smell natural gas near the site where the gas line enters my house. I have never smelt that there before."

Request for Information

14%
  • "Speak to customer service"

Customer Inquiries & Issues

14%
  • "Water"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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