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Contact Danbury Mint Customer Service

Danbury Mint Phone Numbers and Emails

Toll-Free Number:

  • (800) 243-4664
Call customer service

Customer Service:

  • (203) 838-3800
    Outside the US and Canada

Sales/ Reservations:

  • (800) 822-6133
    Order by Calling

Danbury Mint Emails:

Customer Service
Stanley Family Foundation
customerservice@danburymint.com
Send Message
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How to Contact Danbury Mint Customer Service?

Most Popular Number:

(800) 243-4664
Total calls: 45 Issues resolved: 3 Last call: Oct 11, 2024

For Danbury Mint Customer Service assistance, you can connect through their exclusive toll-free line at (800) 243-4664. This number is open to U.S. customers, serving as a handy avenue for prompt help with any questions or issues about Danbury Mint's offerings. Ensure you have your order specifics when making the call to streamline the interaction. Dial in for swift resolution.

To engage with Danbury Mint Email Address:
1. Dispatch your communication to their physical site at 78 Technology Park Dr., Torrington, Connecticut 06790, United States.
2. Before sending documents or checks, verify accurate addressing to prevent processing delays.
3. Incorporate a return address for potential responses or confirmations from Danbury Mint.
4. Ensure precision to expedite the handling of your correspondence.

To connect with Danbury Mint Customer Service online, visit their official website and scroll to the bottom of the homepage. Locate the "Contact Us" link usually found in the footer. Clicking this redirects to a new page offering diverse ways to reach their customer service. Choices commonly encompass a live chat function, an online form for queries, or links to social media pages for additional help.

Danbury Mint Customer Service aligns with specific time frames to cater to their clientele. The service center functions from Monday through Friday, spanning 9:00 AM to 5:00 PM Eastern Time (ET). Within this timeframe, clients can anticipate swift replies to their concerns or questions. Beyond these hours, there's access to self-service tools and the option to leave a message for the forthcoming business day.

To reach out to Danbury Mint Email Address, send your concerns or inquiries to customerservice@danburymint.com. This approach enables written communication, which is beneficial for intricate matters demanding detailed explanations. When crafting your email, provide your complete name, contact details, and a concise depiction of your issue or question. Be mindful that response durations may fluctuate based on email volume, so if time is a factor, contemplate using the provided phone number.

Danbury Mint Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Danbury Mint Customer Service is rated at 2.6 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    80% phone 20% email
  • The best phone number to call Danbury Mint is 8002434664. 87% of consumers used this number to address their issues and concerns.

  • The average hold time is up to 3 minutes. The longest wait times are on Thursday, while the shortest are on Saturday and Tuesday.

  • Be prepared for the call as Danbury Mint may ask you for the following information to identify you as a customer: address, first and last name or phone number.

View full overview ›
PissedConsumer Club

Contact Information

Danbury Mint Website:

Danbury Mint Help Center:

Corporate Office Address:

The Danbury Mint
78 Technology Park Dr.
Torrington, Connecticut 06790
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 9:00am - 5:00pm (ET)

More contact details

Danbury Mint Rating Based on 5 Reviews

Rating details

3.5
more details
Customer service
Advertised vs Delivered
Product or Service Quality
Privacy and Data Security

Rating stats

Rating trend

How Good is Danbury Mint's Customer Service?

Bellah Muc
Bellah Muc
Feels Satisfied | Aug 23, 2024

excellent in all aspects

Read full quote
Terry G Mtv
Terry G Mtv
Feels Disappointed | Feb 25, 2024

Need my refund

Read full quote

Summary of Danbury Mint Customer Service Calls

52 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Danbury Mint?

Payments and Charges Question:

  • “Make a payment”
  • “Payment”
  • “Bill”

Shipping and Delivery Question:

  • “Missing Orders”
  • “Late or non-delivered package?”
  • “Missing item”

Return/ Replace Question:

  • “Returns”
  • “I need to change my shipping address”
  • “Want to return an item”

Refund Question:

  • “Get my money back”

Employment Question:

  • “Pay off my account”

Request for Information Question:

  • “Looking for my refund”

Activation/ Cancellation Question:

  • “Cancell order”

Account Question:

  • “Check balance”

Other Question:

  • “Credit”
  • “To place order”
  • “I just ordered earrings. I did not want the necklace something.”

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