I ordered the following:
Samsung Galaxy S5 16GB Unlocked GSM Octa-Core Android Phone - Black
As you can see from the attached picture, the phone appears to be still locked as I get the message that the SIM isnt from Verizon, while in the webpage:
The description said:
Unlocked cell phones are compatible with GSM carriers like AT&T and T-Mobile as well as with GSM SIM cards (e.g. H20, Straight Talk, and select prepaid carriers). Unlocked cell phones will not work with CDMA Carriers like Sprint, Verizon, Boost or Virgin.
So if it won't work with Verizon carrier, why send me a VERIZON BRANDED PHONE??? Makes no sense.
I have not heard back from support. I think they don't exist.