Contact Daily Herald Customer Service
How to Reach a Person at Daily Herald
Verified Contact Information
Customer Service Number:
-
1-847-427-4300
Customer Service:
-
1-847-427-4759Obtaining Photographs
-
1-847-427-4333
Complaints/ Feedback:
commentabuse@dailyherald.com
Customer Service:
circulation@dailyherald.com
news@dailyherald.com
Legal:
Daily Herald Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Daily Herald Phone Number
1 (847) 427-4300
Average Hold Time
00:01:41
Average Calls duration
3 minutes
Most Popular Daily Herald Email Address
commentabuse@dailyherald.com
Daily Herald Live Agent Availability
9% of callers successfully reach a real person
Issue Resolution Rate
Low (22% reported full resolution)
Daily Herald Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Daily Herald Phone Number | 1 (847) 427-4300 |
| Average Hold Time | 00:01:41 |
| Average Calls duration | 3 minutes |
| Most Popular Daily Herald Email Address | commentabuse@dailyherald.com |
| Daily Herald Live Agent Availability | 9% of callers successfully reach a real person |
| Issue Resolution Rate | Low (22% reported full resolution) |
| Contact Method Distribution | 77% phone, 23% email |
| Common Reasons for Contact | Activation/ cancellation, account, shipping and delivery |
| Prepare before the call to Daily Herald | Phone number or address or zip code |
Contact Information
Daily Herald Website:
Daily Herald Help Center:
Corporate Office Address:
Paddock Publications, Inc.
155 E. Algonquin Road
Arlington Heights,
Illinois
60005
United States
Fax:
+1 847 427 1301
Summary of Daily Herald Customer Service Calls
56
TOTAL
CALLS
CALLS
02:42
AVG CALL
DURATION
DURATION
22%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Daily Herald?
Shipping and Delivery Question:
- “Stop delivery”
- “Did not get my paper today”
- “Non delivery of papar”
Account Question:
- “Modify subscription”
- “I am not getting the paper by my email I have full digital subscription”
- “Credit my account”
Activation/ Cancellation Question:
- “I want to cancel my subscription”
- “Cancel subscription”
- “Cancel MY MOTHER’s subscription”
Payments and Charges Question:
- “Billing”
- “My bill is over 300 dollars. Can I get a subscription deal please. On customer service I can't talk to anyone.”
Product/ Service Question:
- “Problem with subscription”
- “Purchase last weeks sunday paper”
Return/ Replace Question:
- “Change subscription”
Request for Information Question:
- “Checking on payment info”
Other Question:
- “Missed paper”
- “No newspaper”
- “Editorial Drcusions”
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