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Contact D and D Beyond Customer Service

D and D Beyond Phone Numbers and Emails

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Legal:

  • (415) 980-5647
  • (415) 762-0780

D and D Beyond Emails:

Customer Service
Legal
Copyright Infringement Inquiries
hello@dndbeyond.com
Is this your business?

How to Contact D and D Beyond?

Most Popular Number:

(415) 980-5647
Total calls: 33 Issue resolved: 1 Last call: Jun 12, 2025
author avatar
PissedConsumer Reporter

Clients seeking to consult business representatives for legal matters can dial the D&D Beyond support number 1-415-980-5647 for efficient assistance during working hours. The company has also published the D&D Beyond customer service number 1-415-762-0780 to contact the legal department for similar purposes. These helplines are active to provide efficient responses Monday through Friday between 9:00 AM and 5:00 PM. Users intending to consult D&D Beyond customer support in the company headquarters can visit the address D&D Beyond, 130 Sutter Street, 4th Floor, San Francisco, California 94104, United States, between these times for convenience. Those seeking assistance from the copyright agent can arrive at Fandom, Inc., 130 Sutter Street, 4th Floor, San Francisco, CA 94104, to seek better solutions to their problems between D&D Beyond customer service hours.

The company has published the D&D Beyond support email support@dndbeyond.com to contact the customer care team for general inquiries and assistance. Those with legal matters, such as copyright infringement inquiries, can contact the relevant department at copyright@fandom.com between business hours. The emails dpo@fandom.com and support@fandom.com are also published to consult D&D Beyond customer service for similar purposes. Lastly, hello@dndbeyond.com is the email to relay general issues and complaints to the D&D Beyond customer support team during working hours.

For online assistance from the business representative, open the D&D Beyond website in your browser and click the Help Portal on the homepage. That will direct you to a new page with various categories that customers might require assistance with. These include general information, orders, subscriptions, technical support, D&D Beyond account support, tools, features, and troubleshooting. Select the one relevant to your issue to get directed to the respective department.
Another option is to click Contact Us on the homepage to get directed to the D&D Beyond support email form. Customers can fill it out to submit a ticket to the business agents or click on Submit a Request on the same page to connect with the support team. After reviewing the request, the customer care team will respond within business hours.

Customers can use the direct links on the company website to download the D&D Beyond app on their devices. To activate it, sign into your registered account or create one if you are new to the platform. Once done, click the account icon on the screen and select the option to get support to relay your request to the company representative between business hours. The response to requests received via the app takes the same time as those submitted through the D&D Beyond support email and online forms.

D and D Beyond Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    76% phone 24% email
  • The best phone number to call D and D Beyond is 4159805647. 89% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 23 seconds.

  • People call D and D Beyond mainly because of account, product/ service, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

D and D Beyond Website:

D and D Beyond Help Center:

Corporate Office Address:

D&D Beyond
130 Sutter Street, 4th Floor
San Francisco, California 94104
United States

Other Info (opening hours):

Attn: Copyright Agent

Fandom, Inc.

130 Sutter Street, 4th Floor

San Francisco, CA 94104


Working Hours:

Monday 9:00am - 5:00pm

Tuesday 9:00am - 5:00pm

Wednesday 9:00am - 5:00pm

Thursday 9:00am - 5:00pm

Friday 9:00am - 5:00pm

Saturday Closed

Sunday Closed

More contact details

D and D Beyond Rating Based on 4 Reviews

Rating details

2.0
more details
Diversity of Products or Services
Value for money
Customer service
Billing Practices

Rating stats

Rating trend

Summary of D and D Beyond Customer Service Calls

37 TOTAL
CALLS
00:23 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call D and D Beyond?

Account Question:

  • “Account”
  • “Account issues”
  • “Stolen account”

Product/ Service Question:

  • “Problem with app”
  • “Order assistance”
  • “Unable to purchase a book”

Payments and Charges Question:

  • “Trying to figure a charge out that came from you.”
  • “I keep getting billed after canceling subscription”
  • “Wrongful charge”

Shipping and Delivery Question:

  • “Did not receive monster manual from a lie played bundle I bought back on August 1. 1st”
  • “Order delivered to wrong address”
  • “I haven't received my package”

Activation/ Cancellation Question:

  • “Order Cancellation”
  • “Trying to cancel preorder book”

Request for Information Question:

  • “I have a question about DNDBeyond”
  • “I have a question about DND”

Website/ Application Question:

  • “My digital copy of a book hasn't downloaded yet”
  • “App issue”

Other Question:

  • “They’re stealing my money”
  • “Incident 4150421 not resolved”
  • “Martial Arcetypes”

Compare D and D Beyond Customer Service To

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