Skip to content
Write review For Business
  • Login

Contact Cycle Gear Customer Service

Cycle Gear Phone Numbers and Emails

Toll-Free Number:

  • (800) 292-5343
Call customer service
Send Message

Customer Service:

  • (215) 791-6460
  • (707) 747-5053

Cycle Gear Emails:

Customer Service
Legal
Privacy Inquiries
Is this your business?

Cycle Gear Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    81% phone 19% email
  • The best phone number to call Cycle Gear is 8002925343. 76% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Friday and Tuesday. The average call time is 1 minute.

  • Be prepared for the call as Cycle Gear may ask you for the following information to identify you as a customer: address or zip code.

View full overview ›

How to Contact Cycle Gear?

Most Popular Number:

(800) 292-5343
Total calls: 13 Issues resolved: 2 Last call: Sep 3, 2025

Clients seeking to consult company representatives for questions, comments, or feedback can dial the toll-free number, 1-800-292-5343, between business hours. The Cycle Gear phone number, 1-215-791-6460, is active for general customer service. Those reaching out for bulk orders, payment information, recall notices, return policies, guarantees, shipping information, discounts, and safety programs can call 1-707-747-5053 for efficient assistance. If the agent cannot address the issue over the phone, consult the Cycle Gear corporate office in person for help between business hours.

To contact the company agent via email, use one of the following published addresses. Clients with general queries and concerns can submit a request to cs@cyclegear.com. The email address customerservice@cyclegear.com is also available to contact the Cycle Gear headquarters for customer service. Lastly, those seeking to relay legal or privacy concerns to the relevant agent can use privacy@cyclegear.com to reach out between business hours. One must note that responses to emails are not immediate and can take a few hours or days. That makes it comparatively less feasible than calling for urgent matters.

To consult a company agent in person, visit the Cycle Gear corporate office at 4705 Industrial Way, Benicia, California 94510, United States, between business hours. Clients seeking information about a specific product must check the reserve online system or call the local store for details. If that does not suffice, use the Store Locator on the Cycle Gear website to find the address for the company store in your region and consult that in person for help.

The company offices are open seven days a week at different times. Those consulting the customer service team on weekdays can reach out between 10:00 AM and 8:00 PM ET for efficient assistance. To contact the Cycle Gear headquarters on Saturday, call or visit between 10:00 AM and 7:00 PM ET. The business agents are also available on Sunday between 11:00 AM and 8:00 PM ET to handle user requests. Consulting between the Cycle Gear hours will ensure efficient assistance and an exceptional experience.

Users seeking to reach the business agents via the Cycle Gear website can click Contact Us on its homepage to explore relevant options. The best way to seek direct online assistance is to complete the contact request form. When doing so, one must provide all the required details, including their full name, email address, phone number, order number, subject of concern, and the message. Submitting the request between the Cycle Gear hours will ensure quick solutions to their problems.

PissedConsumer Club

Contact Information

Cycle Gear Website:

Cycle Gear Help Center:

Corporate Office Address:

Cycle Gear Inc.
4705 Industrial Way
Benicia, California 94510
United States

Cycle Gear Rating Based on 2 Reviews

Rating details

1.4
more details
Value for money
Warranty
Location
Turnaround Time

Rating stats

Rating trend

Summary of Cycle Gear Customer Service Calls

17 TOTAL
CALLS
00:43 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cycle Gear?

Return/ Replace Question:

  • “Return declined due to system update”
  • “Trying to return or exchange a helmet”
  • “Item return”

Staff Question:

  • “Complaint on service done to tire”
  • “Extremely rude and arrogant salesman”

Product/ Service Question:

  • “Complain”
  • “Broken tire sensor”

Cards Question:

  • “Gift card invalid”

Shipping and Delivery Question:

  • “Item shipped to a store to pick up”

Other Question:

  • “Gear problem”
  • “Wrong idea”
  • “Part”

Compare Cycle Gear Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Cycle Gear? What happened? What can we help you with?
Submit review Don't show this popup