Cuyana Phone Numbers and Emails

Toll-Free Number:

  • (844) 326-6005
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Cuyana Emails:

Customer Service
Events/ Guest Relations
General Info
Legal
GDPR Inquiries, Privacy Inquiries
Media
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Cuyana Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    71% phone 29% email
  • The best phone number to call Cuyana is 8443266005.

  • The longest wait times are on Wednesday and Monday, while the shortest are on Thursday and Tuesday.

  • People call Cuyana mainly because of return/ replace, request for information, shipping and delivery.

View full overview ›

How to Contact Cuyana Customer Service?

Most Popular Number:

(844) 326-6005
Total calls: 10 Last call: Jan 25, 2024

The premium accessories brand Cuyana has published only one phone number for customers to contact the support team. This toll-free Cuyana phone number is 1-844-326-6005. Dialing this helpline between 9 AM and 3 PM EST, Monday through Friday, is best. Dialing the number during operational hours connects you to the support team representative, who will assist you with inquiries related to return policies, catalogs, mailers, delivery, shipping, online ordering, warranties, and repairs. The Cuyana customer service representative also provides information regarding the product's personalization, care, gifts, gift cards, and credit policy.

Customers can email the Cuyana customer service team to get assistance online. For general information and queries, the email address is support@cuyana.com. If you request information about the company, you can find it at a separate email address: info@cuyana.com. To learn about events and guest relations, write to events@cuyana.com. For legal concerns, the Cuyana email addresses are cuyana@gdpr-rep.com and privacy@cuyana.com.

The company believes in providing physical experience to its customers and prospective customers. No wonder they have several Cuyana locations in different states. However, their Cuyana headquarters is at 291 Geary St., second floor, San Francisco, California. 94102, United States. Other locations include. 56 East Oak St., Chicago, Illinois. 60611 and 112 Newbury St., Boston, Massachusetts 02116. There is another store in New York, and the address is 29 Prince St., New York, NY 10012. Visit the website and click on Stores at the top right corner of the screen for a list of Cuyana locations across the country.

The operational Cuyana hours for customer support are between 9 AM and 3 PM EST, Monday through Friday. However, if you would like to visit the store, get the experience, and purchase in person, the store hours vary from one location to the other. The operational hours for the store in San Francisco are between 10 AM and 6 PM, Tuesday through Saturday. The store is closed on Sundays and Mondays. However, for other Cuyana locations in San Francisco and Fillmore Street, the business hours are between 11 AM and 6 PM, Monday through Saturday. On Sundays, these hours range between 11 PM and 5 PM. The Cuyana store in New York opens at 11 AM and closes at 6 PM Monday through Saturday on Sundays, and the Cuyana hours are between 12 PM and 5 PM.

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Contact Information

Cuyana Website:

Cuyana Help Center:

Corporate Office Address:

Cuyana, Inc.
291 Geary St., 2nd Fl.
San Francisco, California 94102
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 9:00AM-3:00PM (PST)


Other Location:

Palo Alto

660 Stanford Shopping Center, Space 129a

Palo Alto, California 94304


Venice

1140 Abbot Kinney Blvd.

Venice, CA 90291


Pacific Palisades

15235 Palisades Village Lane

Pacific Palisades, CA 90272


Chicago

56 East Oak St.

Chicago, Illinois 60611


Boston

112 Newbury St.

Boston, Massachusetts 02116


NYC Nolita

29 Prince St.

New York, NY 10012

More contact details

Cuyana Rating Based on 2 Reviews

Rating details

4.7
more details
Exchange, Refund and Cancellation Policy
Website
Customer service
Value for money

Rating stats

Rating trend

Summary of Cuyana Customer Service Calls

10 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cuyana?

Request for Information Question:

  • “Question about a stain on pants I just unpacked”
  • “Talk about a tote”

Return/ Replace Question:

  • “Dont have return label after call two days ago”
  • “Need to return something”

Refund Question:

  • “Refund”

Shipping and Delivery Question:

  • “My order was deliveres to a different address”

Account Question:

  • “Forgot to deduct 10% code from online purchase”

Other Question:

  • “Y'all just took over $400 dollars from me that's was not authorized”

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