The company has published a customer service helpline, 1-415-657-5500, to reach Cutera support for product information, repairs, maintenance, and order assistance. Users requesting training and clinical support or seeking information about replacement parts and accessories can dial this number for quick responses. If the purpose of the consultation is to seek assistance with a technical issue, use Cutera's phone number, 1-415-657-5560, to contact during working hours.
Clients seeking to email Cutera customer service can use one of the two published addresses for different purposes. To request general information about the company's products and offerings, write to info@cutera.com. Those with legal and privacy inquiries can use the Cutera contact email, privacy@cutera.com, to reach the appropriate department for help. After reviewing their request, the company agent will assist within a few hours or days. However, note that emailing can be unsafe for sharing personal and sensitive information, and it should not be preferred over visiting Cutera's address in such cases.
Clients seeking to discuss complex issues with the customer service team can consult the Cutera headquarters for better assistance. It is at 3240 Bayshore Blvd., Brisbane, California 94005, United States. Consulting the corporate office with a prior appointment in the relevant department is necessary to ensure efficient assistance. Those who find it inconvenient can mail their queries and concerns and expect a response within a few days or weeks.
The company website features an online contact form for inquiries on its Customer Support page. When completing it, users should specify the nature of their request and provide all the required information, including their full name, email address, phone number, country, and other details. However, only healthcare providers and professionals can use this form to consult Cutera support. Patients can reach their local providers directly or consult agents on Facebook, Instagram, LinkedIn, TikTok, X, and YouTube for information and assistance.
