Cutco Phone Numbers and Emails

Toll-Free Number:

  • (800) 828-0448

Customer Service:

  • (800) 633-8323

Cutco Email:

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Cutco Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call Cutco is 8006338323. 67% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Wednesday.

  • People call Cutco mainly because of return/ replace, payments and charges.

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How to Contact Cutco Customer Service?

Most Popular Number:

(800) 828-0448

What Is the Cutco Customer Service Phone Number?

Cutco's customer service team is available to assist its customers with any problem they might face. The most commonly used toll-free Cutco customer number is 1-800-828-0448. The automated response is available 24 hours, seven days a week, to guide customers. But if you'd like to interact with a live agent, it's best to call them during the company's business hours. The operational hours are between 8:00 AM and midnight ET, Monday through Friday. On Saturday, the hours are reduced. The scheduled hours are from 9:00 AM to 3:00 PM ET. Another Cutco customer number that users can dial is 1-800-633-8323. If you cannot contact the team via phone, there is an alternative to write an email addressed to

Cutco corporate address is at Cutco 1116 East State St. Olean, New York 14760, United States. This address is the prime location for all Cutco corporate headquarters' decision-making processes. You can visit this location or use this address as the center for sending mail. Most of the problems are handled by the representative over the call. However, if you need assistance following the directions over the call, it's best to visit Cutco corporate headquarters and get help from the representative in person.

Another way to contact the support team is via the Cutco website. First, you must visit the website and navigate to the Contact Us section. You will be presented with different ways to contact the support team here. From phone number to live chat and contact us form, pick the mode of communication you are most comfortable with. Once you decide on communication, you can enquire about returns & exchanges, free knife sharpening, tracking orders, and many more services. You can also browse a list of the most commonly asked questions to help yourself and fix the problem independently.

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Contact Information

Cutco Website:

Cutco Help Center:

Corporate Office Address:

1116 East State St.
Olean, New York 14760
United States

Other Info (opening hours):

Monday – Friday 8 a.m. - Midnight ET

Saturday 9 a.m. - 3 p.m. ET

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Cutco Rating Based on 2 Reviews

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Summary of Cutco Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cutco?

Return/ Replace Question:

  • “Exchange knife”
  • “Need to replace single steak knife”

Payments and Charges Question:

  • “To update payment details”

Shipping and Delivery Question:

  • “Tracking”

Product/ Service Question:

  • “My knife broke”

Request for Information Question:

  • “How to clean wooden knife holder”

Other Question:

  • “Order placed on 12/30”
  • “I need my knife's sharpened”
  • “Need knives sharpened”

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