Custom Cushion Designs breached contract
11 months ago I placed order for 2 custom leather pieces of furniture (bed and sectional). Never received either and Custom Cushion Designs located at 1628 E Washington, Phoenix AZ refuses to refund my $1400 deposit.
The bed is partially done but no work has been done on it in the last 5 months. Sectional never started. The owner, David McCarroll has judgments against him for 40 years. I am Sr Citizen and can not afford to lose this kind of money.
I have tried to work with this company but they never keep their promises of delivery. Last time he promised it I called him 3-4 times that day to find out the delivery time. No answer so I left messages marked "Urgent" and my phone number but no returned calls.
During this whole process I called him weekly to get updates but always got his answering machine and he never returned my calls. I had to drive to his shop to find out what was happening. He always blamed that is was not done on his employees. They would not show up, etc.
I went to his shop after that last delivery came and went with a friend and we had a tape recorder. We recorded him saying that he never returns calls. Also says his employees are always going back to Mexico since the SB1070 went into effect. Even said he did not know if they were illegals. Any employer MUST verify citizenship before hiring anyone.
He has had several other leather furniture businesss under similar names which he lost.
I would suggest that anyone who reads this to not do business with this man and his company.
More Review Details
- Product or service
- Custom Leather Bed And Sectional
- Review category
- Furniture and Decor
You May Also Like
- "We ordered a bedroom set priced at over $1000 and made the required monthly payments per our contract. A final payment was made and we were told by the manager..."
- "We recently bought a floor model Liberty Sectional from Furniture Row after watching it for several months. It finally went on sale and we went to the store only to..."
- "I bought a "bonded" leather sofa/sleeper in 2011 with a 5yr Goof Proof warranty. The cushions started to buckle and peel this year, after the 1yr manufacturer warranty expired. I..."
- " We hired We Hang Holiday Lights in Toms river NJ to decorate our home and trees with lights garland and wreaths. Ryan Phillips was present on the job site..."
- "Iready is a website that is "educational" for children. Not true! This website is just an excuse to make money as the website is very glitchy and VERY poorly made!..."
- "Purchased these green beans a day ago. I don't know what is in it but it is nasty. I would like to be contacted about this. I don't know if..."
- "freightcenter.com is FRAUD. This company would blast your phone once you're interested in doing business with them. Once they get a hold of your credit card number, things will go..."
- "DO NOT BUY THROUGH ONETRAVEL IF YOU KNOW YOU MIGHT NEED TO CANCEL YOUR TICKET. YOU'LL ENDUP PAYING DOUBLE IN THEIR HIDDEN FEES (BESIDES THE $200 PENALTY FEES). OneTravel are so..."
- "Their food sucks as well as their customer service… They seem worse to me... I got wings that were delivered to my door and went straight into the trash! Total..."