Custom Cushion Designs breached contract
11 months ago I placed order for 2 custom leather pieces of furniture (bed and sectional). Never received either and Custom Cushion Designs located at 1628 E Washington, Phoenix AZ refuses to refund my $1400 deposit.
The bed is partially done but no work has been done on it in the last 5 months. Sectional never started. The owner, David McCarroll has judgments against him for 40 years. I am Sr Citizen and can not afford to lose this kind of money.
I have tried to work with this company but they never keep their promises of delivery. Last time he promised it I called him 3-4 times that day to find out the delivery time. No answer so I left messages marked "Urgent" and my phone number but no returned calls.
During this whole process I called him weekly to get updates but always got his answering machine and he never returned my calls. I had to drive to his shop to find out what was happening. He always blamed that is was not done on his employees. They would not show up, etc.
I went to his shop after that last delivery came and went with a friend and we had a tape recorder. We recorded him saying that he never returns calls. Also says his employees are always going back to Mexico since the SB1070 went into effect. Even said he did not know if they were illegals. Any employer MUST verify citizenship before hiring anyone.
He has had several other leather furniture businesss under similar names which he lost.
I would suggest that anyone who reads this to not do business with this man and his company.
More Review Details
- Product or service
- Custom Leather Bed And Sectional
- Review category
- Furniture and Decor
You May Also Like
- "I have had my Natuzzi leather sofa and recliner for 10 years. We just moved and my wife insisted on new leather because of the color of our Natuzzi. She..."
- "We recently bought a floor model Liberty Sectional from Furniture Row after watching it for several months. It finally went on sale and we went to the store only to..."
- "This is the worst place that may have to buy furniture ,horrible experience see pictures..."
- "Pete Meier Ahwatukee Phoenix Realtor. This review covers what I believe could pose as serious concerns about Mr. Meier's character as a Realtor. Mr. Meier is a board..."
- "Bought a 7" RCA tablet (RCT6077W22) back on Friday this last Christmas from Wal-mart and it took only 7 months to die. The battery started to grow slowly. ..."
- "On the 30th on June, my fiancé and I were relieved that we were able to pay off the rest of our furniture within the 90 day period. We had..."
- "I purchased a Marketside organic spring mix salad from Walmart. It was in a clear hard plastic container. It says on the package washed and ready to eat. I opened..."
- "These outfitters should be shut down due to unsafe practices and placing the public at risk. There place of business is in shambles, failing practically every code, they don't require..."
- "I called them today because my package looks like delivered but I didn't receive it. The woman on the phone was rude and nasty. She told me that people living..."