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Contact CuriosityStream Customer Service

CuriosityStream Phone Numbers and Emails

Toll-Free Number:

  • (844) 778-8999
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CuriosityStream Emails:

Customer Service
Investors/ Franchising
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How to Contact CuriosityStream Customer Service?

Most Popular Number:

(844) 778-8999
Total calls: 59 Issues resolved: 4 Last call: Sep 4, 2024

CuriosityStream is a global media company featuring documentaries on nature, technology, science, and history. The company has published a toll-free helpline, 1-844-778-8999, for both subscribers and non-subscribers to contact. That is the CuriosityStream customer service number specified for inquiries regarding gift cards, documentaries, cancellations, account and billing, and resolving technical issues. Customers can also use the CuriosityStream phone number to learn about subscription plans and get started.
The CuriosityStream customer support is active on this helpline between 11:00 AM and 7:00 PM ET throughout the week

Individuals can use the email address help@CuriosityStream.com to contact the customer service agent for queries and concerns. For business purposes like franchising, the CuriosityStream contact email is IR@CuriosityStream.com. Investors can send a message stating their issues to this address to seek expert assistance. To deal with phishing emails or abuse, the company has published the email abuse@curiositystream.com for customers to report. Lastly, press@curiositystream is the email address to contact the media department. If the issue is urgent, use the CuriosityStream contact numbers to call the company representative.

CuriosityStream headquarters are at 8484 Georgia Ave., Suite 700, Silver Spring, Maryland 20910, United States. The company representatives are available at their main office during working hours to address individual queries and concerns. Customers with serious complaints can visit the CuriosityStream company to discuss those with the customer service agents. However, if the issue doesn't need immediate attention, contact CuriosityStream with their published phone numbers, emails, or apps for online assistance.

Customers can contact the company online by registering for an account on the official website. Individuals with an account can use their CuriosityStream login credentials or the TV provider to access the contact options. Those new to the platform can create a CuriosityStream account by entering the required details and accessing the contact information published for calls and emails.

Customers can use the CuriosityStream app to enjoy documentaries on interesting topics anywhere and anytime. To download it, go to CuriosityStream.com and open their app. If you have an account, select Sign in to activate the application on your devices. You can also sign in with your TV or internet provider for activation. This application gives customers access to all the old and newly featured documentaries on the genre of their choice, along with providing varied options to contact the CuriosityStream customer service for queries and concerns.

CuriosityStream Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call CuriosityStream is 8447788999.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 29 seconds.

  • Be prepared for the call as CuriosityStream may ask you for the following information to identify you as a customer: customer id, email or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

CuriosityStream Website:

CuriosityStream Help Center:

Corporate Office Address:

CuriosityStream Inc
8484 Georgia Ave., Suite 700
Silver Spring, Maryland 20910
United States

CuriosityStream Rating Based on 10 Reviews

Rating details

1.6
more details
Customer service
Exchange, Refund and Cancellation Policy
Billing Practices
Reliability

Rating stats

Rating trend

Summary of CuriosityStream Customer Service Calls

59 TOTAL
CALLS
00:29 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CuriosityStream?

Account Question:

  • “Have not been able to use my account. I even changed my password. I has been a waste of time and money. Want cancellation and refund”
  • “Platform states that my email password is wrong”
  • “Just signed up and can't log in. I want to cancel the subscription I just purchased because I can't use it”

Activation/ Cancellation Question:

  • “Canceling plan”
  • “To cancel service”
  • “Cancel my subscription”

Payments and Charges Question:

  • “Billing”
  • “Charge on my account”
  • “Double charged for yearly plan”

Request for Information Question:

  • “Need help with subscription issue”
  • “Question about missing video”
  • “Accidentally got some free trail confused about my plan”

Staff Question:

  • “I was refused service by you”

Cards Question:

  • “Credit card change”

Refund Question:

  • “Refund”

Other Question:

  • “Personal”
  • “Did not authorize annual fee!”
  • “Unlawful practice”

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