The easiest way to contact CureMD customer service is to call its toll-free number, (866) 643-8367. Other CureMD phone numbers to call or send messages are (212) 852-0279 and (718) 684-9298. If you want to contact a representative at headquarters, call (212) 509-6200.
If you prefer to communicate with the company in writing, you can use the CureMD email system. Customer service reads all emails and responds within 2 to 3 working days. If you have an urgent issue, please call customer service for an immediate answer. For business customer service, send your email to alliances@curemd.com. The general customer service team's address is support@curemd.com. For general information, you can send your email to info@curemd.com. RFP-related emails can be sent to rfp@curemd.com.
The corporate office accommodates CureMD headquarters at CureMD.com, Inc., 80 Pine Street, 21st Floor, New York, New York 10005, United States. You are welcome to request an appointment with a senior representative at headquarters if you have delicate issues to discuss. If you cannot visit the CureMD address, you can mail a detailed letter to headquarters.
The operational hours of CureMD customer service are Monday through Friday from 8:30 AM until 8:30 PM CST. Outside these hours, you can still send emails, and customer service will respond as soon as possible during business hours. You also have access to the support portal 24/7.
You can contact the support team via the CureMD support portal. Log in to the CureMD platform and complete a support ticket. Follow the prompts to get the information you want. If you have problems accessing the portal, email the team directly at support@curemd.com. You will also find answers to many of your questions in the FAQ section of the website. You can follow the company on Facebook, LinkedIn, and X.
