Curatron by Amjo - Buyer beware repair shipping cost is $750
I purchased my Curatron 2000XPSE on April 14, 2020. In Feb 2021 it quit working, so I sent it in for a warranty repair.
Curatronic provided me a return shipping label and after the unit had been repaired I got an email stating that I would have to pay $750 for shipping and handling both ways because that is not covered under warranty.
I sent an email complaining about what seemed to an extremely excessive cost for S&H and I received an very rude email back from Ben Philipson the CFO of the company.
I have to pay this S&H fee or I will not get my unit returned. I should have been told the expected cost to ship from the US to Israel and back, for if I would have known I would have taken the machine apart and fixed it myself.
User's recommendation: Do not purchase Curatron.
Location: Avon, Indiana
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Comments
Thank you so much for this information! It is really helping me make the decision to not purchase even though the machine has helped me so much. It’s a lot of money to spend for a machine that can’t be serviced locally.
Certainly a consideration if you are buying outside of Israel